• Ziploan - Senior Manager - Operations - Repayment Jobs in Delhi,India

  • ZipLoan

Job Description:

1 Candidate should have rich experience in managing EMI presentation process and should have strong understanding of CMS ecosystem in terms of reoccurring payments which includes repayment through ECS / NACH / Escrow modes of presentment and banking

2 The candidate should have strong knowledge of ECS / ACH Mandate Management process in terms of Rejection reasons, curing of the same etc

3 The candidate should have strong interaction, communication skills to manage internal stakeholders like Customer service, Collections and senior management

4 The candidate will be responsible to understand the requirement of Collections and drive Quality /TAT in the unit

5 Identifying need of automation & process improvement and drive the same in the unit

6 Should have strong analytical and technical skills to derive solution strategies

7 Should have exposure to Portfolio Maintenance

8 Co-ordinate with the stakeholders to support and manage the daily business operations

9 Escalation Management- ensure complete closure of grievances raised by care team at minimum TAT

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

Not Mentioned

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