• Window/Networking Engineer - L1 Support Jobs in Bangalore,India - 23776072

  • Catalyst Solutions
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  • 0 - 3 Years
  • Posted : above 1 month

Job Description:

Support Engineer L1 - Linux / Windows

Essential Duties and Responsibilities (Additional duties may be assigned as required)

- Troubleshoot issues in support of production web hosting systems within SLA/escalation guidelines

- Troubleshoot issues in support of cloud application services that are geared towards a security centric environment

- Consult with customers to determine virtual hardware, software or system functional specifications

- Proactively monitor environments and respond to alerts of system and application issues

- Having the ability to accurately document all actions taken is key to provide the best support possible

- Have the ability to know how and when to escalate issues to the appropriate internal teams

- Capable of performing in a fast-paced technical environment

- Continually identify efficiencies for systems, processes and procedures

Required Skills

- Linux Servers (Ubuntu, CentOS, RedHat)

- Windows Servers

- Understanding of troubleshooting connectivity to remote cloud environments

- Understanding of TCP/IP

- Understanding of DNS

- Understanding of SSL / VPN

- Web server administration (Apache, NGINX, IIS)

- Basic Knowledge of Content Management Systems

Education And/Or Experience High school diploma or general equivalency degree (GED) (required)

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 08th Apr 2020

Key Skills:

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