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#Were hiring! Data Analyst Business and Technology Services Support | Chennai, Tamil Nadu, India | Full Time

Job Description

IDP Education Limited is an ASX listed company that is 50 PERCENT owned by 38 Australian universities and headquartered in Melbourne, Australia IDPs core business lines include student placement to Australia, US, UK, Canada and New Zealand institutions, English-language testing and training

We are setting out to be the worlds leading platform and connected international student community through building tons of new products to put our customers at the heart of everything we do

For over 50 years our global network of 93 offices has been helping students to achieve their goals through studying abroad By pursuing a global education at the beginning of their careers, we help them experience life-changing opportunities For more than 5,000 employees in more than 50 countries, IDP Education is a specialist employer of choice in major cities across the globe

If you share our passion in helping people to pursue their dreams through education and thrive in an innovative agile digital culture then come and join us as we undergo our digital revolution


To provide an effective and efficient analytics and reporting services across IDP Systems and data repositories, working closely with various IDP Teams and Departments, and third parties to resolve incidents and fulfil service requests pertaining, analytics, data and reporting

This role is part of the Information Services Team within the Business and Technology Services and Support group and will report to Lead Data Scientist

The key responsibilities and deliverables of this role are

Interpret data, analyze results using statistical techniques and provide ongoing reports
Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
Acquire data from primary or secondary data sources and maintain databases/data systems
Identify, analyze, and interpret trends or patterns in complex data sets
Ensuring high-integrity of data is maintained across IDP systems / tools, with adherence and alignment to IDP policies and procedures
Filter and clean data by reviewing reports, scorecards and performance indicators to locate and correct code problems
Work with management to prioritize business and information needs
Locate and define new process improvement opportunities
Monitor performance and quality control plans to identify improvements

Train and advise data analysts and be accountable for successful delivery of data service support


Technical and Professional Competence

Key Responsibility

CRM Course Data management working along with cross-functional and 3rd Party teams
Prepare accurate sample files for distribution using Excel
Document findings and recommendations and communicate effectively though both verbal and written channels
Decipher the information and present to stakeholders and System Users
Translate requirements in an effort to dissect and translate the underlying request into the reports
Develop functional requirements for reports based on discussions and design sessions with the key stakeholders
Produce various reports and dashboards related to the data within acceptable frequency and on a recurring basis
Data collection and data mining for various business requirements
Perform various data management tasks including but not limited to data import, data export and data update of any IDP maintained systems / tools / processes
Analyse data and display data in an accurate and meaningful manner
Prepare and assist in testing for various IDP systems and projects


Meet defined SLAs for all the support enquiries/issues handled
Maintains data integrity and meets all data policies and compliances of IDP
Data analysis reports are published to expected standards and evidence of continuous improvement in processes
Metrics are managed and delivered as agreed
Show evidence of data quality report checking and understanding of obvious inconsistencies or errors
Meet project deliverables

Desired Skills & Experience

An undergraduate degree from a recognized college or university
Strong time management and the ability to manage shifting priorities
The ability to both take direction and also work independently in a fast paced environment
Strong and fluent communication skills in English (verbal and written)
Strong understanding of relational database concepts
Experience in creating analytical reports
Minimum of 3 Year of experience working on business data analysis and data management
Excellent Computing Skills & Strong understanding of Microsoft Office, Word, Excel, PowerPoint 2007-2010
Willing to work in shift hours


IDP Educations ongoing success comes from our highly committed and caring employees around the globe We encourage teamwork in order to leverage our peoples diverse talents and expertise through effective collaboration and cooperation throughout our business
We strive to provide a working environment where people are encouraged to excel, be creative and seek new ways to solve problems, take initiative, generate opportunities and be accountable for their actions

We believe in developing dynamic, inclusive work places that encourage and celebrate cultural differences and views, and provide opportunities for personal, professional and career development all around the world We respect diversity in our people their ideas, work styles and perspectives as well as offering flexibility to ensure employees enjoy a satisfying balance of work and personal life

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Educational/Training, Research/Surveyor/MR
Functional Area : IT Software : Software Products & Services
Role : Business/Systems Analysis
Salary : As per Industry Standards
Deadline : 15th Mar 2020

Key Skills:

Company Profile:


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