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Job Description:

Role/Responsibility We have an urgent opportunity for Monitoring in our organization, please find below details
Job Location Mahape, Navi Mumbai
Main role is to monitor real time client applications from end user perspective 24/7, 365 days of the year and raise alerts to clients Engineers need to ensure that the automation scripts are always working and in the event of failure its highlighted to the clients & immediate next level respectively
* 100 PERCENT Adherence to Quality Assurance parameters and Standard Operating Procedures in terms of SLAs
* Proactive and prompt communication with clients to resolve their queries quickly and accurately
* Raising issues/risks to the immediate next level and escalating wherever needed
* Highlight the challenges faced in monitoring their respective applications to the immediate next level and working towards its closure
* Handling client query calls
* Ensuring proper handover of their respective applications/ zones to next shift Engineer
* Should be cross trained on multiple zones

Skill Sets

* Good Communication Skills
* Good Analytical approach & Logical reasoning skills
* Candidates should be open for relocation to Navi Mumbai
* Candidates Interviewed in last 6 months please do not apply
* Immediate Joiners
Qualification

* BE/ BTech / MCA/ BSc / Msc- (IT, Computer Science, Electronics & Telecommunication) 2016, 2017 & 2018 Pass outs
* Male candidates only Job involves rotational shifts (Morning, Afternoon and Night) with central pick up and drop facility from Ghansoli station
* CANDIDATE SHOULD HAVE 75 PERCENT IN 10TH, 12Th AND 60 PERCENT IN GRADUATION

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Educational/Training, Research/Surveyor/MR
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 14th Mar 2020

Key Skills:

Company Profile:

Company
QualityKioskarfix

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