• Walkin for Specialist Telesales Jobs in Gurgaon,India - 24974779

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  • 1 - 6 Years
  • Posted : above 1 month

Job Description:

Walkin with your updated CV for the position of Telesales , Details given as follows ;

 

Walkin dates - 10 - 11th May 2019 

Walkin Times - 10 to 5 PM

Walkin Venue -  Homecredit India Finance Pvt Ltd , Sewa Tower , ground floor , Sector 18 , Gurgaon , Near Maruti , Contact Person - Sonali 

 

Job Description – Specialist- Tele Sales

 

 

Summary

 

The objective of this role is to enrich customer relationship; building trust and loyalty through cross-selling products In this role, the qualified candidate will be responsible to cross-sell (CLX) to the eligible customer, persuade them into applying for it, accept their applications over phone and follow up with them to sign the contract once approved Sales are an extremely important component of this position

 

 

Job responsibilities

 


  • Make daily calls to CLX eligible customers to convince them to apply for the product

  • Collect all application details from customers over phone and input them into Homer for evaluation

  • Notify customers of result of their application and in the case of approval, direct the customer to a CLX POS for signing

  • Responsible to handle inbound calls from dedicated CLX number or CLX calls transferred from general help-line

  • Proactively follow up with customers where necessary to persuade them to apply, collect all application details and to sign the contract at POS (the same Specialist will be guiding the same customer through the whole process)

  • Assist customers present at POS for contract signing where the SA is not available Call the respective DSM to send another SA to the POS

  • Update all information in Genesis and Homer as per the conversation with customer

  • Share sales techniques and knowledge with the TL and fellow specialist to drive overall performance of the team




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    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : CRM/CallCentres/BPO/ITES/Med.Trans, Financial Services/Stockbroking
    Functional Area : Operations/Customer Service/Telecalling/Backend, Sales/Business Development
    Role : Telemarketing,Telesale s
    Salary : As per Industry Standards
    Deadline : 06th May 2020

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