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  • 1 - 6 Years
  • Posted : above 1 month

Job Description:

Key Responsibilities Customer Service Follow the 10 feet Rule Greet EVERY customer who comes within a 10 Feet radius Ensure 100% GUEST sales is followed in every customer interaction Follow Lean time equals Learn Time principle at all times Escalate customer complaints if not resolved at his/her level to the Store Manager and ensure resolution Maintains rapport with Customers Facilitate resolution on customer complaint, working jointly with service desk team Follow-up & logically close on all customer commitment with respect to post sales (Installation/Repair/Free gifts) Process Maintaining the proper display of goods in the section as per merchandising mantra Ensure Ticketing is done as per standards and is always updated Stock counts to be done as per the defined processes Maintains Customer data for follow-up in the Follow up Register Continuous Learning Keeping oneself updated with all the product knowledge, promotions, processes and poilicies Attend mandatory staff meetings and training sessions Knowledge of procedures in emergency situations NB Need to carry hard copy of resume at the time of interview Required Candidate profileMinimum Qualification HSC Completed [10+2]Age Criteria[18 to 30 Years]Perks and Benefits Best in industry

Profile Summary:

Employment Type : Full Time
Industry : Textiles, Garments, Accessories
Functional Area : Sales , Retail , Business Development
Role : Sales Executive/Officer
Salary : Not Disclosed by Recruiter
Deadline : 25th Jan 2020

Key Skills:

Company Profile:

Infiniti Retail Ltd Crom� is an Indian retail chain for consumer electronics and durables Infiniti Retail, a subsidiary of the Tata Group, runs Crom� stores in India It is nations first large format specialist retail chain in Omni-channel consumer electronics & durables market

Presently, there are a total of 134 Crom� stores in 32 cities in India[4] The stores are spread across the states of Maharashtra (Mumbai, Navi Mumbai, Thane, Pune, Nashik, Aurangabad, Kolhapur), Gujarat (Ahmedabad, Bhuj, Bhavnagar, Jamnagar, Rajkot, Surat, Vadodara), Delhi NCR, Gurgaon, Karnataka (Bangalore, Hubli, Mysore), Punjab (Amritsar, Jalandhar, Ludhiana, Mohali), Chandigarh, Tamil Nadu (Chennai), Haryana (Faridabad) Uttar Pradesh (Ghaziabad, Noida), Telangana (Hyderabad, Secundarabad) (Gwalior)

Croma Stores - Statewise
In 2012, Infiniti retail acquired the Indian retail business of Woolworths for A$35 million, or Rs 200 crore Woolworths was tied up with Tatas since 2005 for external support in the electronic retail market

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