• VP / AVP , Strategic Planning & Transformation , Consumer Banking Operations Jobs in Hong Kong

  • DBS Bank Ltd
  • Hong Kong

Job Description:

VP/AVP, Strategic Planning & Transformation, Consumer Banking Operations - ( WD05149 )

Business Function

Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation In T&O, we manage the majority of the Banks operational processes and inspire to delight our business partners through our multiple banking delivery channels

Responsibilities

Plan & drive operations transformation, digitization and system enhancement initiatives

Continuous enhancement the customer and employee journeys

Applying best practice and sourcing innovation ideas among consumer operations and customer centre and partners with BU/SU

Take ownership for project deliveries

Coordinate multiple projects from proof of concept, Pilot Run, management buy-in, business case endorsement, testing/defect management, production execution and post implementation support

Liaise with technology and business partners, and working with various business & operations teams for process, product & technical issues

Organize teams to facilitate and ensure timely completion of all necessary work in product development timelines, test plans, production and delivery plans, quality assurance standards, and track performances with business goals

Manage product life cycle activities to enhance product value and customer satisfaction

Budget/Resource management Prepare all kinds of project documents and provide timely update and presentation to stakeholders and project committee

Requirements

University graduate or above

Project Management Professional or with Proven Project Management Experience (SDLC / Agile projects)

Self-motivated, having a can do attitude and result-oriented , good drive and negotiation skills, and be able to work with different levels of people to resolve difficult issues expeditiously

A good team player with high level of flexibility and ability to support beyond project scope

Excellent communication skill Able to communicate complex ideas effectively in both English and Cantonese personally and to groups of people

Self-motivated and willing to learn

Strong in time management

Excellent stakeholder management

Master in IT office automation tools (MS Word, Excel, Access, Powerpoint)

Familiar to database query script writing and data minding/ managerial MIS work

Be data sensitive and with sound presentation and communication skill

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : IT Software : Software Products & Services
Role : Quality Assurance/Testing
Salary : As per Industry Standards
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

Company
DBS Bank Ltdarfix

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