• Voice Engineer Jobs in Poland - 25120005

  • Credit Suisse Securities (India) Pvt Ltd
  • Poland

Job Description:

Voice Engineer # 135530

Poland-Warsaw-Warsaw |

Full-time (FT) | Technology [IT] | Job ID 135530 Software Development / Engineering English

Credit Suisse is a leading global wealth manager with strong investment banking capabilities Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities We are Credit Suisse

We Offer

Connectivity Services is part of the Group CTO organization within Credit Suisse and delivers global Telecommunication services in partnership with the firms strategic outsourced providers Primary services include Data, Voice and Security Networks and covers Carrier and Telecommunications infrastructure The Voice Design Engineering team itself is responsible for life-cycle management of the Technical Solutions, Service Designs and Standards required to provide key Connectivity Services to the firm

A Voice Design Engineer you will focus on engineering tasks for the Voice Network product portfolio within the Connectivity Services product set Product portfolio includes Avaya and Cisco voice solutions, building up on Cisco Routing and Switching technologies, Voice Recording, SBC, SIP trunking and traditional ISDN and public voice connectivity, Fax Solutions, conferencing services and voice monitoring applications

You will report directly to the Director Head of Network Engineering

Your key task and work will include

Product and engineering, development, and testing including hardware and software product definition and standards

Voice Network solution architecture and solution blueprint design and definition

Acting as an expert in the covered technology areas

Providing operational support during incidents where specialist knowledge is required through escalation as level 3 support

Providing support to Problem Management activities when needed as level 3 support

Ensuring product and solutions are designed and aligned with architecture principles, business requirements, firm-wide compliance/audit requirements, Credit Suisse standards and regulatory requirements

Assisting and advising Architecture with your technical experience as necessary with tasks including Requirements Management, Roadmap and Service Definition etc

Providing technical leadership

Supporting teamwork and good people skills

Open to discussing flexible/agile working

You Offer

Core qualifications

You have at least 5 years of experience in technical Engineering in Voice Network products

You have experience of voice engineering for enterprise solutions as well as cloud based environment

You possess a deep understanding of all key technologies in Voice Networks including IP based Enterprise PBX, Nice Voice Recording

You are good with Oracle SBC (former Acme)

You have knowledge of automation and you can recognize the need for its implementation

You posses operational or consultancy experience

You demonstrate experience in Global Dial Plan definition and design

You have facility to describe voice requirements at management level and to interact with the data network design team

You are familiar with SIP trunking as well as with traditional ISDN and public voice connectivity and interacting with voice providers

You are self-contained, resilient with a can do approach, have good interactive skills and be a good team worker

You are able to show dedication to deliver the highest quality results

You are self-motivated, action and goal-oriented data network specialist with strong problem-solving-skills; you have the ability to push things forward, establish facts and draw valid conclusions

Nice to have experience

Fax Solutions (eg Kofax)

Genesys Contact Center products

Leadership skills & working experience in diverse and globally dispersed teams

In Financial Management industry, especially back office

If you have industry recognized qualifications, eg for Cisco CUCM, we will treat this as an asset

For more information visit Technology Careers

Our benefit

Private medical care

Life insurance

Pension plan

Charity days

Training and development

Internal Mobility

Other optional

Language training course


Family nursery and kindergarten funding, gift vouchers for Christmas

Parking allowance

Health promotion Multisport card, sporting events and groups within Credit Suisse (skiing trips, football team, running team, tennis training course etc)

Employee discounts on various products and services (event tickets, consumer products, etc)

Relocation package

Employee Referral Program

Flexible work schedule and working from home (home office)

Credit Suisse is an equal opportunity employer Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking, Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 17th May 2020

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