• Vice President - Transition & Transformation - F&A Domain - BPO Jobs in Chennai,India - 25309510

  • Quadrangle
  • Save Job
  • 14 - 25 Years
  • Posted : above 1 month

Job Description:

This is not a -

1 Traditional transition lead role at all This is a Transformation Leader role

2 This role in the market is larger than most Global roles in the marketplace with any of our competitors

3 The role is not about managing headcount movement from clients to a delivery center Its a much larger process strategy, Shared services transformation, technology transformation and RPA/AI setup

- Direct Mobilization projects during Solution Realization and Service Transition activities

- Define and implement processes, organization and operating infrastructures required to set up and begin operations of a new outsourcing engagement or assist in the transition of services from one operating entity to another

- Responsible for programs across multiple work streams, which may include transitioning work to other geographies, and accountable for the success, effectiveness and on-time delivery of all the applicable deliverable within that work stream(s)

- Manage Mobilization resources

- The scope of these transition activities may be multi-process and span multiple geographic areas Account abilities Manage Mobilization Process Manages the mobilization process for clients

- Manage overall internal/external client relationships throughout the mobilization process including due diligence

- Support deal shaping by creating response materials for RFIs and RFPs

- Support Transition Program Mgmt in estimating costs and developing work plans

- Direct the transition of work (and people) activities through go-live for the client accounts to ensure successful transition through to delivery

- Drive Performance & Delivery Excellence

- Manage work streams across Service Transition program

This is not a

1 Traditional transition lead role at all This is a Transformation Leader role

2 This role in the market is larger than most Global roles in the marketplace with any of our competitors

3 The role is not about managing headcount movement from clients to a delivery center Its a much larger process strategy, Shared services transformation, technology transformation and RPA/AI setup

- Direct Mobilization projects during Solution Realization and Service Transition activities

- Define and implement processes, organization and operating infrastructures required to set up and begin operations of a new outsourcing engagement or assist in the transition of services from one operating entity to another

- Responsible for programs across multiple work streams, which may include transitioning work to other geographies, and accountable for the success, effectiveness and on-time delivery of all the applicable deliverable within that work stream(s)

- Manage Mobilization Process

- Manages the mobilization process for client

- Lead detailed design and delivery of at least one component of the Solution Blueprint Execute the development and deployment of transition/mobilization deliverables

- Drive continuous improvement through the use of ADM service operations methods Executes improvements in speed, quality, cost and customer satisfaction in the delivery of products and services

Profile Summary:

Employment Type : Full Time
Functional Area : ITES / BPO / KPO / Customer Service / Operations
Salary : Not Mentioned
Deadline : 03rd Jun 2020

Key Skills:

These free online tutorials may interest you

People who search this job also searched for the following Keywords

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status