• Urgent Required CRM Officer Raipur Jobs in Raipur,India - 25345523

  • Atul auto limited
  • Save Job
  • 1 - 3 Years
  • Posted : above 1 month

Job Description:

Role involves coordinating with Regional Branch Service Team, Dealer & Dealers Workshop Manager
Responsible for customer handling, understanding & rectifying their problem in coordination with dealers & concern Service Engineer
Record maintenance of dealer correspondence
Preparing & analyzing various reports viz MIS & CSI report , Daily, monthly, quarterly & yearly basis & direct reporting to HO regarding product failures, Customers suggestions & implementation of analysis
Resolving all the issues related with customer query & complaints
Filtering all query & complaint regarding sales & service and sending them to concern departments
Handling a team of service engineers for day to day service related Problems
To provide training to Dealer CRE
Make all type PPT presentation, Planning for new initiatives to improve CSI (Customer Satisfaction Index)
Handling all administrating work of RO

Salary Not Disclosed by Recruiter

Industry Automobile / Auto Anciliary / Auto Components

Functional Area Sales, Retail, Business Development

Role Category Sales Support

Role Sales Coordinator

Employment Type Full Time, Permanent
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Profile Summary:

Employment Type : Full Time
Industry : Automobile / Auto Ancillaries
Salary : Not Disclosed
Deadline : 07th Jun 2020

Key Skills:

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