• Urgent Openings@Area Manager Post Insurance Experience Can apply Jobs in Delhi,India - 25322584

  • Tata aia life Insurance
  • Save Job
  • 5 - 10 Years
  • Posted : above 1 month

Job Description:

Dear Candidates ,

Greetings from Tata aia Life Insurance !

Department - Partnership Distribution – IndusInd Bank

Reports - AVP

Experience -

6-8 year experience managing a call centre – (insurance industry preferred)

 



  • Manage, anchor and deliver - Business P&L on the new direct vertical being set up at the call centre



  • With delivery on targets set for each initiative across bank partner and projects



  • Ensuring product mix drive



  • Develop/work on the yearly sales plan and provide regular progress updates to department head and senior management on the same



  • Provide guidance /support to both Floor Head and Team Leaders



  • Ensure seamless interfacing between Sales and other departments (sales channels)



  • Continuously identify selling opportunities & manage call centre R&R





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  • Campaign level lead and funnel management



  • Lead funnel metric delivery as per company/channel specific benchmarks



  • Review the sales performance of agents/teams/campaigns, on a daily basis



  • Hold regular meetings with floor managers and team leaders to review the progress against the plan



  • Track the execution of the crucial action points and escalate the main operational impediments to senior management



  • Ensure that the floor head, team leaders and the agents are adhering to the company rules, regulations, guidelines, policies, mission and vision



  • Develop compensation schemes for telesales agents (eg trade promotions)



  • Ensure that all Telesales agents are getting sufficient training on products knowledge, selling techniques, soft skills and systems



  • Manage conflicts that might arise in the overall operations of the telesales call centre



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  • Ensure complete adherence on regulatory and compliance mandates





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  • QC – standardize/improvise the QC process and minimize any mis-selling



  • ThANKS & REGARDS



  • PARWATI - 8237089432





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    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Banking, Insurance
    Functional Area : Banks/Insurance/Financial Services, Sales/Business Development
    Role : Bank Assurance, Channel Sales, Client Servicing, Corpor
    Salary : Rs 5.50 - 7.80 Lacs p.a.
    Deadline : 03rd Jun 2020

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