• Urgent Opening-Relationship Manager-Escalation Jobs in Mumbai,India - 25321090

  • Hy Fly Consultancy
  • Save Job
  • 5 - 10 Years
  • Posted : above 1 month

Job Description:


  • We are looking out for a Relationship Manager- Escalations(Voice Process) 





  • Educational Qualifications Graduation is mandatory
    Industry Prefer candidates from NBFC/ Fintech/ Banks

    Relevant Experience
    1-6 years of relevant experience ,
    Retail banking operations exposure would be preferred
    Service and relationships maintenance

    Personal Characteristics & Behaviors 
    Should know English, Hindi
    Good communication skills
    Customer orientation
    Good Presentation Skills

    Key Responsibilities
  • Handling Escalations and Errors

  • Escalation Management,

  • Retention

  • Responsibility for hands on to work on complaints

  • Use of all the application to resolve issue if its unresolved

  • Maintain a track record of the complaints

  • Monitor and present relevant data, trends, successes, exceptions etc

  • Outbound calling

  • Close liaison with relevant team to highlight issues to ensure

  • Excellent customer service is being delivered

  • Salary Rs 270 Lacs per annum + Variable/Incentives 

  •  




  • Excellent Opening for Loan Officer in a Reputed Bank - Ghansoli / Mahape

     

                                          **ON BANKS PAYROLL**

     

    Designation  Assistant Manger- Voice

    Location Vashi / Mahape / Ghansoli

     

    (BE , Bsc-IT Candidates cannot apply) 

     

    Shift Timings 

    General Shift  -  (9 am to 6 pm)

    1st, 2nd & 4th Sat will be a Half Day and 3rd Sat Holiday, Sunday Fix Off

    Salary  

    Upto 18k CTC (Depending upon your Interview Performance & Last drawn CTC)

    Job Role 


  • Contact businesses and private individuals by telephone to promote Loan Services

  • Should be able to explain Insurance and its benefits to the customers

  • Resolving customer queries

  • Customer follow up and feedback post initial interaction

  • Record customer and transaction details and obtaining customer information

  • Schedule appointments for sales staff to meet prospective customers




  • Eligibility Criteria 


  • Should be MBA - Finance ( Fresher / Experienced)

  • Graduates / Freshers / Experienced are Welcomed

  • Graduates in  BAF &  BBI will be an additional advantage

  • Should have Good to Excellent communication in English

  • Should be willing to work in Insurance Profile




  •  

    Benefits

    On the Payroll of Bank

    Salary + Incentives

    Bank Benefits

    DAY SHIFT BANK JOB SALARY UPTO 25OOO / NO BACK OFFICE JOBS

     

    Candidate must be a Graduate Pass / Appeared with no ATKT

    Should be Good in English

    Should be comfortable to work in Phone Banking Department between 8 am to 9 pm (any 9 hrs Rotational shift)

    5 days working / 2 rotational week off

    Designation hike & Salary hike, after 6 months of joining

     

     

     

    Call / SMS / What’s App directly the HR on Priya - 9773553319 & 9022157571 / Simran - 8169642494 & 8080126356 / Kiran - 8169671047 & 7738521154

     

     

    Outbound 930 am to 630 pm fix shift on Bank Payroll - Salary 13k to 18k in hand + Incentives

     

    Graduate Fresher / Under Graduate with BPO Experience can apply

    Good English is a must

    No Night Shift

    Fix Sunday Off & Alternate Saturday Off

    No Third Party Paroll Job

     

     

    Call / SMS / What’s App directly the HR on Priya - 9773553319 & 9022157571 / Simran - 8169642494 & 8080126356 / Kiran - 8169671047 & 7738521154

     

     

    Graduate Freshers for a Bank /Fix 9 am to 6 pm / Sat & Sun Off / Sal 13k in hand

     

    Any Graduate / Post Graduate with all marksheet & passing certificates can apply

    No Field or Marketing jobs

    Fix day shift

    On Bank Payroll

    Fixed Saturday & Sunday Off + Other Bank Holidays

    Easy Job Profile & Complete Training provided

     

    Call / SMS / What’s App directly the HR on Priya - 9773553319 & 9022157571 / Simran - 8169642494 & 8080126356 / Kiran - 8169671047 & 7738521154

     

     

    Require HSC / Under graduate / Graduate Freshers - Salary 10k to 15k in hand / No Data Entry - NO Back Office jobs

     

    Candidates should be minimum HSC pass

    Should be fluent in English

    Should e comfortable to work in rotationals shifts

    No Night Shifts for Females

    Salary 10k to 15k as per interview

    Added advantage if known Tamil, Telugu, Kannada, Bengali, Oriya, Malayalam & Punjabi

     

    Call / SMS / What’s App directly the HR on Priya - 9773553319 & 9022157571 / Simran - 8169642494 & 8080126356 / Kiran - 8169671047 & 7738521154

     

     

    Require Graduate / Post Graduate Bengali in Goregeaon / Malad - Fresher can Apply for this Voice Based Banking Job

     

    Graduate / Post Graduate can apply

    Appeared & Passed both can apply

    Day Shift 10 am to 7 pm & 12 pm to 9 pm

    Fixed Sunday Off + 2 paid leaves in a month

    Salary minimum 16k in hand & maximum 24k in hand

    Salary + Daily Rs 150 as Allowance + Quaterly Bonus of 13-15k + Medical Benefits + Other Incentives

    No Sales, No Telemarketing or No Back office jobs

     

    Call / SMS / What’s App directly the HR on Priya - 9773553319 & 9022157571 / Simran - 8169642494 & 8080126356 / Kiran - 8169671047 & 7738521154

     

     

    Require Bengali in Andheri, Goregaon, Malad & Mira Rd - 10-7/12-9 shift + Sunday Fix Off - Salary upto 24k + 150 as daily allowance

     

    Graduate Appeared can apply

    Good English & Bengali is a must

    10-7 pm & 12-9 pm shift

    No Night Shift

    Fix Sunday off

    2 Paid Leaves in a month

    Salary minimum 16k to 24k + Rs 150 as daily allowance + other incentives + medical benefits

    No Field Jobs / No Back Office Jobs

     

    Call/SMS/Whatsapp 8169652883 - Dipti

                                        8080702016 - Kanchan

                                        9029420672 - Sarah

     

    Or email ur resume on

    Hy Fly Consultancy

    Free Placement / No Registration Fees

    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Banking, CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend, Banks/Insurance/Financial Services
    Role : Blended Process - Both BPO Type, Telemarketing, Voice P
    Salary : Rs 1.45 - 3.35 Lacs p.a.
    Deadline : 03rd Jun 2020

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