• Urgent opening for Fresher & Experienced-International BPO Noida Jobs in Delhi,India

  • Tech Mahindra Ltd

Job Description:

Tech Mahindra Is Hiring For Its Process- Flipkart  HR Coonnect # Mustafa-9818031859

 

 

* No walk- ins are allowed*

 

About The Company

- Tech Mahindra Limited is an Indian multinational provider of information technology (IT), networking technology solutions and Business Process Outsourcing (BPO) to the telecommunications industry

- Tech Mahindra has 926 active clients as of March 2018, with over 113,550 employees across 90 countries

- Tech Mahindra was ranked #5 in Indias IT firms and overall #111 in Fortune India 500 list for 2012

 

Designation Customer Support Associate

Qualification Undergraduate/ Graduate / Post Graduate 

Experience 15 to 3 years in voice process

Salary Range

Freshers- 

 

- Graduate/UG with experience between 17 to 24 months-

 

- Graduate/UG with experience more than 24 months- 

 

Salary Upto 340 PA

Process

- Flipkart  

- Excellent Verbal Communication Skills in English with Versant 6

- Candidate Should be Willing to work in 24*7 Shift

- 5 Days Working

- Rotational Weekly off

 



- Answer calls/emails professionally to provide information about products and services, take/cancel orders or obtain details of complaints

- Keep records of customer interactions, details of inquiries, complaints and comments as well as actions taken

- Process orders, forms and applications

- Follow up to ensure that appropriate actions were taken on customers  unresolved customer grievances or special requests to designated departments for further investigation

- There will be 4 round of the interview Its a one day process The details are as follows

 

Interview rounds 

- HR Interview

- Operations Interview

- Versant Test

- Typing Test

- Client Round

- Psychometric Test

 

Thank You

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans, Telecom
Functional Area : Operations/Customer Service/Telecalling/Backend
Role : Any Process - International BPO Type,Telemarketing,Voi c
Salary : Rs 2.80 - 3.30 Lacs p.a.
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Company
Tech Mahindra Ltd


Contact Details
+91-9818031859


Perks
Incentives
class= hirng-comp-oth clearfix

Salary trends based on over 1 crore profiles

View Salaries

All rights reserved © 2018 Wisdom IT Services India Pvt. Ltd DMCA.com Protection Status