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  • 3 - 8 Years
  • Posted : above 1 month

Job Description:

Responsibilities


  • Be the primary point of contact and build long-term relationships with customers

  • Help customers through email, phone, online presentations, screen-share and in person meetings

  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors

  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives

  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders

  • Forecast and track key account metrics

  • Update job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations

  • Enhance department and organization’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments

  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis

  • Monitor and analyze customer’s usage of our product

  • Responsible for working with the Sales team to onboard and integrate new clients and developing existing client relationships

  • Liaise between the customer and internal teams




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    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Accounting-Tax/Consulting
    Functional Area : Accounting/Tax/Company Secretary/Audit
    Role : Audit & Risk, Chartered Accountant/CPA, Import/Export A
    Salary : Rs 4.00 - 9.00 Lacs p.a.
    Deadline : 10th May 2020

    Key Skills:

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