• Upgrade Project Manager, SaaS Operations, Charles River Development Jobs in United Kingdom - 25699376

  • United Kingdom, Uk
  • Save Job
  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

Company Overview

Charles River provides an end-to-end SaaS-based solution to automate front- and middle-office investment management functions across asset classes on a single platform The solution offers a simplified operating model that includes enterprise software, data, application management/upgrades, hosting and FIX network to improve investment professional productivity, control risk and lower technology costs Charles River serves more than 350 investment firms in 44 countries in the institutional asset and fund management, private wealth, alternative investments, insurance, banking, and pension markets and were acquired by State Street in October 2018

Department Overview

The Charles River SaaS Operations team is the authority for successful Charles River Software as a Service deployment and support worldwide Our team is comprised of highly experienced and knowledgeable functional and technical staff that specialize in the deployment and maintenance of our software in the SaaS environment The team works closely with our clients to understand their functional and technical requirements as well as their organizational processes in order to drive a successful upgrade

Job Opportunity

We are seeking Project Managers to lead the process of upgrading a portfolio of our clients on a yearly recurring basis The Project Manager is responsible for multiple aspects of the project including the sign-off of customer requirements and delivery deadlines, communication with key stakeholders and internal management, management of internal and external project resources, and managing the project budget and schedule The ideal candidate will have at least 4 years of Project Management experience gained in the financial industry working for a consultancy or software vendor Experience managing projects with Front, Middle or Back Office Investment Management systems in a SaaS environment is highly desirable However, candidates with exceptional Project Management skills who have successfully led enterprise-level SaaS projects will definitely be considered


Utilize the Charles River Upgrade Methodology to successfully upgrade the Charles River Investment Management Solution(CRIMS) You will be responsible for managing the progress of the projects to meet deliverable and go-live dates
Drive effective and impactful communication related to program activity Serve as the point person for the program team and establish yourself as a partner for client stakeholders Actively manage issues, risks and decisions
Establish appropriate project governance to facilitate project reviews and ensure relevant issues are resolved at the appropriate level in a timely manner
Collaborate with your project team to set and manage stakeholder expectations around scope, schedule and budget You will be responsible for managing and communicating issues to clients and internal stakeholders You will also be the first level of escalation for all project issues
Organize a team with the required skills for a successful project while providing our team members with appropriate opportunities for professional growth Contributing to the development of our SaaS Operations team is critical as we scale to meet our firms sales growth
Manage internal and external resources involved in the project This requires the ability to rally and lead a team comprised of Charles River professionals and customer resources
Share lessons learned and best practices across programs and projects while building relationships with stakeholders
Improve CRDs Upgrade methodology and build a library of standard project plans, collateral, and tools that are mapped to each phase of the upgrade methodology
Evaluate and leverage collaboration technologies such as SharePoint and corporate social media to leverage experts and expertise throughout the organization

Qualifications and Skills

A few years Project Management experience leading the implementation of mission-critical financial solutions Experience in the implementation in a SaaS environment is especially valuable
Project Management certification such as PMP or PRINCE2 and a strong knowledge of project management methodologies and tools as well as an ability to apply the appropriate techniques to the unique circumstances of each customer is highly desirable
5 years of working in a SaaS environment
A strong record of customer service The Project Manager will need to understand customer needs and build effective relationships The candidate must be able to convey plans, issues and concerns to clients and team members in a clear, logical and concise manner They will need to also be able to influence key decision makers both internally and externally
Must be customer driven, have the ability to work within a team environment, and be focused on providing a high quality of service to the customer
Strong organizational and presentation skills Candidate must be able to create and manage a complex project plan in an efficient and timely manner
Strong time management skills including the ability to manage multiple projects in parallel
Strong problem solving/analytical skills
The ability to travel to client sites throughout the United States as well as the ability to work remotely effectively
Bachelors degree from a leading university or college in Business Management, Economics, Finance, Computer Science, Engineering or a related field of study

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking, Financial Services/Stockbroking
Functional Area : IT Software : Software Products & Services
Role : Project Leader/ Project Manager
Salary : As per Industry Standards
Deadline : 19th Jul 2020

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