• Unified Communications Engineer Jobs in United Kingdom - 25310010

  • SNC-Lavalin Ltd
  • United Kingdom, Uk
  • Save Job
  • 7 - 10 Years
  • Posted : above 1 month

Job Description:

The Unified Communications Engineer position is a hands-on role to manage, monitor and support the on premises Skype for Business and Skype telephony infrastructure as well as Skype online and Microsoft Teams Working within the Unified Communication Team within the Tech services Division you will provide support with resolving incidents, implementing customer requests, delivering on projects, delivery of new services and offering technical advice to project teams

This role may suit an individual who has 7 years of experience within a 2nd line support environment and has proven experience troubleshooting Skype for Business, Skype telephony and Microsoft Teams related issues within a large organisation There will be scope to develop scripts and automation processes to support a global environment The successful candidate will be dynamic, analytical and able to come up with smart solutions within budget constraints

Key Deliverables/Responsibilities

The candidate must have handled medium to large Skype environments
In-depth troubleshooting of Skype for business and Skype telephony related server-side issues
Good understanding of setting up Microsoft Teams and resolving day to day technical issues and user queries
Experience with Skype for Business, Skype for Business Online deployments and migrations
Experience deploying and configuring Skype for Business audio, video and telephony solutions as well as integration with Exchange/Office 365 Unified Messaging
Very strong in ITIL Processes
identify potential capacity issues in the environment and able to mitigate quickly

Experience Required

Essential Technical Requirements
To be successful in this role we would expect you to have in depth experience with
Skype server administration / support experience on Skype for business 2015/ Skype online
The candidate should be familiar with all the functionalities/features of Skype for business 2015/ Skype online
Knowledge and experience with Office 365 and MS Teams
Scripting skills, particularly in PowerShell
MCSE on Microsoft Skype for Business

You must also be able to demonstrate experience with

Desirable Technical Experiences
Additional Microsoft Infrastructure Experience (Exchange, SQL, etc)

Behavioural Competencies
Proven experience of delivering process efficiencies and improvements
Clear and fluent English (both verbal and written)
Ability to build and maintain efficient working relationships with remote teams
Demonstrate ability to take ownership of and accountability for relevant products and services
Ability to plan, prioritise and complete your own work, whilst remaining a team player
Willingness to engage with and work in other technologies

Worker TypeEmployee

Job TypeRegular

At SNC-Lavalin, we seek to hire individuals with diverse characteristics, backgrounds and perspectives We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Engineering/Projects, Construction/Cement/Metal/Steel/Iron
Functional Area : IT Software : Software Products & Services
Role : System Administration
Salary : As per Industry Standards
Deadline : 03rd Jun 2020

Key Skills:

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