• Udaan - Zonal RCU Head Jobs in Bangalore,India

  • Udaan
  • Save Job
  • 8 - 15 Years
  • Posted : above 1 month

Job Description:

Udaan makes B2B commerce convenient and efficient We are Indias leading B2B ecommerce platform and one of Indias largest & fastest growing ecommerce companies

Thousands of Indian SMBs (Small and Medium sized Businesses) - the entrepreneurial pulse of India - in multiple categories and across the length and breadth of the country use the udaan app everyday to buy and sell goods We support our SMB users through logistics, payments and credit services

We are a passionate and driven team on a mission to bring the power of internet to Indian entrepreneurs Were looking for an all-star to be part of our credit team If you are comfortable in an all hands-on deck environment, love solving problems and want to change how commerce happens in India, you- ll feel right at home


1 Ensuring that all the files and disbursements are checked for triggers - both concurrent and post disbursement Concurrent to prevent frauds and post disbursement to check lapses in the process

2 Monitoring of actionable based on triggers Seeding and Mystery shopping-Initiating seeding and mystery shopping

3 Empanelment of RCU Agencies with relevant experience and expertise to handle the fraud detection and investigation thereafter Entering into proper SLAs with the Agencies Coordination with FI and RCU agencies for acting on triggers

4 To ensure adherence to credit policy and defined processes

5 Customer visit quality and TAT Management

6 Fraud Risk Management Ensure Sampling Effectiveness for controlling Application Fraud

7 Ensuring process audits are conducted as per set schedule Analyzing findings of process audits with the help of central credit control team and recommending corrective actions

8 Resolution of overdue accounts by coordinating with Sales / Credit and Collection Team

9 Keeping track of frauds in the market and ensuring that the same are prevented in our system Market intelligence, providing inputs and feedback for policy and process improvement

10 Interact with Tech, Risk and Business teams as necessary to develop the required output on the RCU front

11 Ensure standardized RCU processes are followed across various locations in terms of basic sampling and reporting thereof

12 Ensuring new initiatives are taken to develop fraud rules in the Dedupe mechanism followed in the Loans origination systems to ensure second tier of Application Fraud detection

13 Coordinating for training programs for credit team, imparting induction training

14 Logically concluding the cases with modus operandi & highlighting the gaps and proposing corrective measures

Qualification Graduate / Post Graduate

Experience 8 - 15 years of work experience in a fast paced startup in the Fintech Domain or in a fast growing NBFC

Skill Set Requirement

1 You are a well rounded generalist you demonstrate good analytical, business, social and exceptional acumen

2 You are highly driven You seek out challenges You get bored and restless if you are not pursuing an audacious goal You are built for entrepreneurship

3 You execute tightly You do things on time and get things done on time You know how to balance the pursuit of perfection with the need for speed You know how to align your stakeholders motivations with yours

4 You love tech You enjoy solving real world problems with innovative application of technology You want to work closely with passionate software engineers

5 You tend to look beyond the Traditional way of looking at P/L and Balance Sheets while appraising a loan proposal

6 Should preferably have networking with Industry and Law enforcement agencies so as to share negative information and obtain help in case of Recoveries and Fraud cases

7 Excellent networking, written/ oral communication and presentation skills

8 Strike right balance between demands from business group and RCU deliverable

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 09th Feb 2020

Key Skills:

Company Profile:

Not Mentioned

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