• Transaction Risk Analyst Jobs in United States Of America

  • United States Of America, Usa
  • Save Job
  • 1 - 3 Years
  • Posted : above 1 month

Job Description:

The Associate Transaction Risk Analyst relies on proven research, analytical and data analysis skills, sound judgment, individual problem solving skills, and exceptional customer service to review complex transaction related events to authenticate our clients genuine customers, as well as to identify fraudulent activity Highly accurate decisions are expected to be made in real-time, using complex data sets, under limited supervision Applicants must have schedule flexibility, having the ability to work non-traditional shifts as well as some holidays

About You Analytical and logical problem solver with a strong sense of right and wrong Resourceful when faced with a challenge or obstacle Independent decision maker with proven customer service skills, and an ability to work as part of a cohesive team with a focus on delivering results

About Our Team High-performing, dynamic, and results-oriented, we provide an industry leading transaction fraud management solution for card-not-present, mobile, and card present merchant clients based on intelligent self-learning algorithms and integrated Fiserv and third-party services designed to meet the risk management needs of large, medium, and small clients around the world

Job Responsibilities

Identifies unauthorized transaction events in numerous queues from a variety of clients;
Determines if transaction events are fraudulent or are legitimate;
Manages customer experience by identifying risk of queued events and taking necessary action;
Manages SLAs for personal performance and overall fraud and false positive rates through effective management of transactional activity;
Meets or exceeds established service level agreements Links fraudulent events or accounts with unidentified related events or accounts to prevent further losses;
As directed, conducts analysis of clients portfolio to identify fraud rings, schemes, and fraud patterns which may have gone undetected Provides reporting on these emerging fraudulent threats and vulnerabilities and assists to improve fraud detection accuracy;
As directed, assists in monitoring predictive model effectiveness;
As directed, executes standardized or ad-hoc queries or reporting and analysis Collaboratively contributes to the effectiveness of the team in the standard operation of the business as well as when solving problems and issues;
Is proactive in the identification of bugs, predictive modeling or rule abnormalities and operational problems;
May assist with or perform special projects, as requested

Job Requirements

Strong analytical skills, with the ability to recognize complex data patterns and associations;
Proven ability to excel in a fast paced environment, with confidence making instinctual decisions with minimal supervision;
Expert working knowledge of internet search techniques, MS Office with an emphasis on Excel, and overall PC skills;
Working knowledge of the payments industry, ideally with a focus on risk management;
Excellent written and verbal communication skills;
Experience providing a high level of customer service; Proven ability to safeguard confidential Personally Identifiable Information and abide strictly to Fiserv data protection policies;
Demonstrated positive team player with results oriented attitude;
Flexibility to work various shifts and schedules, including nights, weekends, and some holidays

Preferred but Not Required

Bachelors degree in a related field, or an equivalent combination of experience and education;
Working knowledge of data modeling, data management techniques and technologies;
Knowledge of B2C transaction fraud management solutions;
Foreign language fluency;
Certified Fraud Examiner (CFE)

Learn more about Fiserv

Life moves fast And as it does, we know most people arent thinking about financial services But we are

We help people and businesses move money and information every minute of every day Our solutions connect financial institutions, corporations, merchants and consumers to one another, millions of times a day, behind the scenes, reliably and securely

Were Fiserv, a global leader in Fintech and payments enabling innovative financial services experiences that are in step with the way people live and work today The companys approximately 44,000 associates proudly serve clients in more than 100 countries, so their customers, members and consumers can move money when and where they need it, at the point of thought

Our Aspiration is to move money and information in a way that moves the world As a FORTUNE 500 company and one of FORTUNE Magazine Worlds Most Admired Companies for the sixth consecutive year, we are committed to excellence and purposeful innovation

We welcome and encourage diversity in our workforce Fiserv is an equal opportunity employer/disability/vet

Explore the possibilities of a career with Fiserv and Find Your Forward with us

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 10th Mar 2020

Key Skills:

Company Profile:


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