• Mumbai City
  • Save Job
  • 1 - 3 Years
  • Posted : above 1 month

Job Description:

  • Responsible for issuing Air tickets for Retail customers, B2B/Subagents, and B2C customers etc

  • To confirm waitlisted seats by monitoring flights and liaising with the airlines

  • To monitor and manage GDS queues as individual queues to keep a tab on pnrs with Schedule change or
    cancelled message from the airline

  • To do the invoicing on time for each tickets issued immediately and ensure that the payment has been
    collected for the same

  • To ensure and checking the possibility of Up sell or better ticketing option or
    possibility of reselling in lower class for profits before issuance

  • To provide excellent support to the In-house and UK Reservation team for queries related to Fare,
    ticketing, Fare rules, cancellations rule etc

  • To ensure 100% quality checks is done before tickets are issued to ensure there is no error
    resulting in loss to the company

  • To upload Non GDS tickets onto Quad labs by manually creating the booking card

  • To report to the operation manager on any tickets which is to be issued to issued without
    Quad labs booking card or incorrect booking card created with LOSS or less profit margins etc

  • To complete the dispatching of tickets after completing the invoicing

  • To liaise the Airline on any special request like extra seats, meal request etc

  • Ensure no Queries are left unattended and should not exceed 12hrs


Profile Summary:

Employment Type : Full Time
Industry : Aviation / Airline
Salary : Not Disclosed
Deadline : 06th Jun 2020

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