• The Boston Consulting Group - Knowledge Analyst - Change Management - People & Organization Practice Jobs in Gurgaon,India

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  • 2 - 3 Years
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Job Description:

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BUSINESS TITLE Knowledge Analyst

Practice Area People & Organization Practice

JOB FAMILY Knowledge Team

GLOBAL TITLE Knowledge Analyst, Change Management (People & Organization Practice)







Position summary

- We are seeking for a strong candidate to fill a Knowledge Analyst role in the People & Organization Practice Areas knowledge Team with focus on the Change Management Topic area

Your main responsibilities will include

- Working with case teams on expert research and assisting case teams with local and global Change Management requests as well as a mix of general requests related to people strategy and organization design

- Providing thought partnership and expert source know-how to case and topic/sector teams

- Sharing topic insights and points of view more broadly within the firm

- Provide and deliver quality analytical assessment and insights

- Providing specialized analytical services in planning and executing high quality analyses utilizing (advanced) analytical methods

- Gathering knowledge on new approaches, insights, and best practices at the end of each Change Management case

- Contributing to BCGs growing knowledge base

- Learning the business and building expertise

- Contributing to Change Management studies and flagship publications

Job responsibilities

Work with case (and proposal) teams

- Partnering with case teams to identify and address critical knowledge needs

- In most cases serving as an advisor to a team for a short period or throughout a case and in proposal phases

- Providing customized knowledge for client work; preparing accurate, well-developed documents and analysis

- Delivering analysis (for key change management surveys) and insights to case teams; providing thought partnership

- With guidance from Knowledge Expert and/or Lead Knowledge Analyst, identifying the right experts and resources to best support the teams and connects him/her with requester

- Liaising with DRS (Data and Research Services) and other support teams as necessary to ensure that requests for expertise are addressed appropriately

- Liaising with PBU (Product Business Unit) as necessary to support case team analysis requests for Change Management survey

- In partnership with other team members, developing intellectual capital to drive innovation in change management offering

- Proactively working with case teams to collect, synthesize, and analyze case team learning and input into new knowledge products (vignettes, experience), including full sanitization/KM upload

Work with topic/sector teams

- Actively managing and maintaining detailed topic databases, credentials, and KM site content

- Improving Change Management applications, methodology and tools and having general product management responsibilities

- Building own Change Management network and thereby also extending overall BCG Change

Management network

- Support marketing and commercialization efforts of Smart Simplicity team

- Building and updating new topic-/sector-related customized knowledge products

- Reviewing knowledge products and ensuring they are current and relevant; updating when appropriate

- Writing abstracts and navigation materials for topic, project, and PA materials

- Collaborating on the PAs intellectual-capital development such as tier ones and publications

- Contributing to content development around the topic for PA meetings and trainings


Personal attributes

- Interest in developing expertise in the People & Organization space, especially change management, organizational effectiveness, behavior

- Strong interpersonal credibility; Ability to build and maintain a strong industry network

- Autonomous, self-motivated, hard-working

- Collaborative, positive team player with the ability to navigate different teams

- Eager to quickly familiarize with new/unknown content

- Strong work ethic, reliability, and service mentality

- Strong interpersonal skills, including credibility and ability to provide expert analytical advice

- Strong communication skills, including ability to communicate with all levels of seniority

- Highest ethical standards- able to maintain discretion and confidentiality

- Strong client and service orientation


Professional Skills

- Strong analytical skills/mindset and ability to provide analytical advice, including experience in managing datasets

- Professional and rigorous

- Results-oriented

- Strong Excel and PowerPoint capabilities

- Good business sense and judgment

- Able to work in a fast-paced environment and to manage multiple tasks in parallel

- Able to work creatively and analytically in a problem-solving environment

- Structured thinker, with strong attention to detail


- Undergraduate degree with high academic achievement, advanced degree preferred

- A minimum of 1-3 years of experience in consulting, or knowledge services especially related to Change Management topics

- Some focus of expertise within POP topics - Organizational effectiveness and Behavioral

Psychology preferred

- Working knowledge of Change Management beneficial

- Demonstrated project or organization management experience

- Excellent written and verbal communication skills

- Some consulting experience preferred


- You will be part of the Change Management Knowledge Team, within the People and Organization Practice Working closely with the Knowledge Expert, Team Manager and the change management team KT members, to best support change management topic efforts and case teams globally


CITY Gurugram




YOUR JOB TYPE IS Knowledge Analyst, Change Management


BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry We offer multiple career paths for the worlds best talent to have a real impact on business and society As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next We count on your authenticity, exceptional work, and strong integrity In return we are committed to supporting you in discovering the most fulfilling career journey possible- and unlocking your potential to advance the world

The People & Organization Practice is one of BCGs functional practice areas Our work focuses on organization design, HR, talent and leadership, behavior and culture, and change management (including smart simplicity) In the Knowledge Team, we partner with the consulting side of BCG and clients to bring best in class change management expertise and practices

In the Change Management topic, we drive innovation and forward thinking to continuously accelerate and sharpen our Change offering, bringing the latest trends and opportunities to the forefront of cases and clients We support work along our three principal change journeys - leader journey (to align, equip and energize leaders to inspire and drive change), program journey (governance and adaptive end to end program management mode to ensure rapid paced change) and people journey (inclusively engage and empower employees in real time through transparent multi - way communications)

Our Change Management Topic also includes Smart Simplicity Smart Simplicity is BCGs proprietary approach to improve performance in todays complex business environment by simplifying the operating model (reduce internal complicatedness) The approach is based on one formula context drives behaviors which drives performance

Continued commercialization and acceleration of the Change Management offering is one of BCGs top priorities We are aggressively building a team and capabilities to support this effort and are currently looking for individuals at the associate or consultant level who have experience related to Change Management (including organizational effectiveness, behavioral economics/psychology) and strong passion for the topic





The Boston Consulting Group is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, colour, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under federal, state or local law

Profile Summary:

Employment Type : Full Time
Salary : Not Mentioned
Deadline : 09th Feb 2020

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