Job Description:

Posting date24 Jan, 2019

The Test Domain SME is responsible for project delivery of specific work stream from offshore, along with the help of the Offshore QA Test Manager and QA Testers
Ensures the test delivery is managed and coordinated well from offshore for multiple projects for respective work stream
Ensures the accurate status reporting for the Vodafone stakeholders duringvarious project phases This includes Project and Release level reporting
Support resolution of escalated issues along with Test Manager
Provide Domain specific leadership and guidance to the QA test team
Supports Test Manager to address performance issues, service quality and account quality reviews
Participate in offshore Testing Servicedemand process
Will be responsible for reviewing the Estimations created by the QA Team
Creation of Project Test Concept/Plan (domain specific)
Review and support other key client facing work products created by the QA Team
Lead and participate the status updatemeetings with the Vodafone stakeholders
Ensures there no deviations in projects and release specific metrics and reporting
Ensures KPI data tracking with high accuracy
Ensures the appropriate closures of Project, Release specific risk and issues
8 to 10 years ofexperience in Test Management across the full SDLC in Telco Billing, Online and Mediation environments
ISTQB foundation certification in Software testing (or equivalent) as a minimum
Experience of testing Billing/Mediation, CRM and / or WAP portals in a Telco environment
Handson testing experience and knowledge of BSS systems ie CSM/CRM, UPS/OMS, HA, IVR, Mediation, MPS/Rating, AR, Billing
Good understanding ofXMLs and HTML tags Preferably working with schemas
Hands on experience on e2e Order Capturing through CRM system and Order Processing journey
Understanding of the basic CRM journeys in Telecom domain for the customer
Good in reporting and document preparation activity for theknowledge management
Experience in Test Management Tools like ALM and RQM
Knowledge of structured test methods and processes
Complete responsibility of the projects and releases which are in scope
Knowledge of System, Integration and Regression testing of Telco systems with complex user interfaces

Proven track record managing testing across projects in a medium to large scale IT stack
Excellent interpersonal and communication skills on all technical management and levels
Ability to manage international teams
Ability to work in a challenging multi-cultural environment
International experience and experience of delivering within a matrix organization
Confidence and capability to travel to Europe intermittently, as required
Fluent in English
Making a personal difference
Communicating for impact
Managing in a changing environment
Delivering results
Putting customers first

Yes would have direct reports

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking, Telecom
Functional Area : IT Software : Software Products & Services
Role : Quality Assurance/Testing
Salary : As per Industry Standards
Deadline : 10th May 2020

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