• Telecom Software Support Engineer Jobs in United States Of America

  • NTT Data Vertex Software Inc.
  • United States Of America, Usa
  • Save Job
  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

Location Baltimore, MD, US

Company NTT DATA Services

Req ID 58494

At NTT DATA Services, we know that with the right people on board, anything is possible The quality, integrity, and commitment of our employees are key factors in our companys growth, market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA Services and for the people who work here

NTT DATA Services currently seeks a Telecom Software Support Engineer to join our team in Baltimore, Maryland (US-MD), United States (US)

Day to Day job Duties (what this person will do on a daily/weekly basis)

Deploying/Implementing Cisco Unified Communications/Cisco UC

Supporting and managing Cisco Call Manager, UCCX, Unity Connection, and Telepresence

Provide technical expertise in design, configuration and troubleshooting of collaboration technologies

Develop and implement the technical architecture and physical design of the network

Configure endpoint devices (wired phones, wireless phones, Jabber, video, etc)

Moves/adds/changes and break/fix response

Update incidents and service request daily

Basic Qualifications

5 Years of Experience in Unified Communications and collaboration concepts, products, technologies and solutions including VoIP, messaging, the H323 and SIP, IPcommunications and protocols including TCP, UDP, RTP, SCCP, MGCP, as well as Cisco Presence

Hands-on experience with CUCM, Cisco Unity, Expressway, Contact Center, Cisco Telepresence, UCCX, CUCDM, Cisco gateways

CCNA certification

Excellent oral and written communication skills desirable

Ability to work independently, ability to define priorities and meet critical deadlines

Excellent problem solving and analytical skills used to resolve issues and challenges

5 years prior experience interfacing with telecommunications carriers and vendors to manage services

5 years experience with server/device upgrades and patching

5 years Configuration and Implementation of Cisco Voice Gateway

Travel Position will be based out of DC/Southern MD This position requires reliable transportation to support remote locations

Degree Bachelors in Computer Science or equivalent work experience

Nice to Have; (But not a must)

Cisco CCNP or CCIE certification

ITIL Certification

This position is only available to those interested in direct staff employment opportunities with NTT DATA, Inc or its subsidiaries Please note, 1099 or corp-2-corp contractors or the equivalent will NOT be considered We offer a full comprehensive benefits package that starts from your first day of employment

About NTT DATA Services

NTT DATA Services partners with clients to navigate and simplify the modern complexities of business and technology, delivering the insights, solutions and outcomes that matter most We deliver tangible business results by combining deep industry expertise with applied innovations in digital, cloud and automation across a comprehensive portfolio of consulting, applications, infrastructure and business process services

NTT DATA Services, headquartered in Plano, Texas, is a division of NTT DATA Corporation, a top 10 global business and IT services provider with 118,000 professionals in more than 50 countries, and NTT Group, a partner to 88 percent of the Fortune 100 Visit nttdataservicescom to learn more

NTT DATA, Inc (the Company) is an equal opportunity employer and makes employment decisions on the basis of merit and business needs The Company will consider all qualified applicants for employment without regard to race, color, religious creed, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other class protected by law To comply with applicable laws ensuring equal employment opportunities to qualified individuals with a disability, the Company will make reasonable accommodations for the known physical or mental limitations of an otherwise qualified individual with a disability who is an applicant or an employee unless undue hardship to the Company would result

#LI-NAM

Nearest Major Market Baltimore
Job Segment Telecom, Telecommunications, Developer, Cisco, Consulting, Technology

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Network Administration
Salary : As per Industry Standards
Deadline : 28th Jan 2020

Key Skills:

Company Profile:

Company
NTT Data Vertex Software Incarfix

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