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Job Description:

United States of America Location

HIA33 Cedar Rapids, IA (Intertrade) 400 Collins Road NE MS 153-220, Cedar Rapids, IA, 52411-6636 USA At Collins Aerospace, were dedicated to relentlessly tackle the toughest challenges in our industry all to redefine aerospace

Created in 2018 through the combination of two leading companies Rockwell Collins and United Technologies Aerospace Systems were driving the industry forward through technologically advanced and intelligent solutions for global aerospace and defense Every day we imagine ways to make the skies and the spaces we touch smarter, safer and more amazing than ever Together we chart new journeys, reunite families, protect nations and save lives And we do it all with some of the greatest talent this industry has to offer

We are Collins Aerospace and we hope you join us as we REDEFINE AEROSPACE

Collins Aerospace is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry Created in 2018 by bringing together Rockwell Collins and UTC Aerospace Systems, Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers toughest challenges and to meet the demands of a rapidly evolving global market

At Collins Aerospace, our customers are at the core of our business And meeting each of their unique needs is the key to our success The Customer & Account Management organization plays a critical role at Collins Aerospace both internally and externally We provide executive-level support to major original equipment manufacturers and defense customers, and support our Strategic Business Units (SBUs) by augmenting key relationships and maintaining an excellent customer experience Internally, we develop and support our SBUs by strategically planning and capturing future growth opportunities while ensuring customer satisfaction If you want to advance your career while contributing to a vision that helps our customers redefine the aerospace industry, then consider landing here!

Role Overview

The Customer Account Coordinator role is part of the Intertrade Repairs Team The Customer Account Coordinator is the principal vendor contact for all repair orders and administration of vendor repair orders throughout the order life cycle The Customer Account Coordinator performs a variety of simple to complex repair order entry and repair administration tasks Duties involve the understanding of and the application of departmental procedures and workflow activities The Customer Account Coordinator works to ensure that deliverables are met and all aspects of vendor relationship management are applied

Primary Responsibilities

Processing repair orders against established requirements
Processing additional administrative tasks relating to credit and quality
Interact internally with product line, sales, finance, warehouse, and purchasing per the requirements of the position
Manage the general repairs email box and proper routing to repairs account owner
Responsible for vendor relationship management including on-time delivery, order updates, repair scope requirements, and negotiation of pricing
Responsible for business development through our Repair Chain Management portfolio


Preferred Qualifications

Cooperation - Recognizes that individual goals contribute toward accomplishing team outcomes
Coordinating - Demonstrates the ability to circulate information through the proper channels
Customer Service Orientation - Generally applies fundamental service techniques and adheres to proper customer procedures when interacting with customers
Dependability - Demonstrates the ability to follow through with work assignments and support managements policies and procedures
Detail Orientation - Is able to provide the status of work assignments at any time and can quickly produce any documentation or information that is needed
Information Management - Uses various software packages to maintain and update documents and records
Time Management - Maintains a daily to-do list which helps to prioritize schedule
Self-Development - Attempts to stay abreast of changes in the profession by participating in at least one development activity during the year
Multitask Can perform in a fast paced environment and adequately handle interruption to normal workflow
Microsoft suite including Excel, some Access, and other computer tools Duties are performed under direct to limited supervision and can involve the use of independent judgment

Basic Qualifications

This position requires an HS Diploma or AA/AS degree (or other 2-year post high school training) with a minimum of 2 years of relevant experience In the absence of a HS diploma, GED or AA/AS degree, 4 years of relevant experience is required

College degree is preferred, but not mandatory HS diploma/GED is required

At Collins, the paths we pave together lead to limitless possibility And the bonds we form with our customers and with each other -- propel us all higher, again and again

Some of our competitive benefits package includes

Medical, dental, and vision insurance
Three weeks of vacation for newly hired employees
Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution
Tuition reimbursement
Life insurance and disability coverage
And more

Apply now and be part of the team thats redefining aerospace, every day

United Technologies Corporation is An Equal Opportunity/Affirmative Action Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class

Privacy Policy and Terms

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Note to candidates regarding interview scams Wed like to make it clear that UTC Aerospace Systems never asks candidates for money If youve been approached with a job offer that you suspect may be fraudulent, we strongly recommend you do not respond, send money or personal information Please report any suspicious activity to Talent Acquisition

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Automobiles/Auto Component/Auto Ancillary, Manufacturing/Industrial
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 12th Aug 2020

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