• Technical Writing Manager Jobs in United States Of America - 23851353

  • CAPITAL ONE FINANCIAL SERVICES CLIENT
  • United States Of America, Usa
  • Save Job
  • 5 - 8 Years
  • Posted : above 1 month

Job Description:

At Capital One, were building a leading information-based technology company Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking We measure our efforts by the success our customers enjoy and the advocacy they exhibit We are succeeding because they are succeeding

Guided by our shared values, we thrive in an environment where collaboration and openness are valued We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results We elevate each other and obsess about doing the right thing Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams Together, we are on a quest to change banking for good

Technical Writing Manager

Capital One is seeking a Technical Writing Manager to lead the team tasked with documenting the business-critical APIs and other developer tools available on our world-class internal and external portals The work of this team is critical to empowering internal and external developers to build great products that reach tens of millions of consumers

The right candidates will have a love of technology, a genuine ability to use language as a tool, and deeply technical experience as a tech writer Theyll also be strong grammarians who understand how sentence structure and word choice can clarify or obscure meaning Juggling multiple projects and driving their successful and timely completion is their forte They welcome technical challenges, and are fanatically focused on great user experience

Your job will be to lead the team and the broader organization to your vision of how documentation can best serve the technical community in their use of our internal and external portals You will work across teams and technical and product verticals to gather work requirements, resolve dependencies, and deliver content with the feature it covers Youre open to new and modern ways of constructing and delivering content, and maniacally focused on serving user needs Youre also passionate about quality and ready to do what it takes to achieve it

As a people manager youre supportive and available, and you understand that your number one job is to support your team in the work theyre doing Youre willing to work closely with less-experienced team members as they get up to speed, and comfortable with a hands-off role for top performers You pay careful attention to the skills each team member brings, are sure to take full advantage of those skills, and ready to help team members expand their skill set

As a team lead you understand the benefits and necessity of positive collaboration, and work hard to keep all stakeholders informed as projects progress or obstacles are encountered Youre equally comfortable reporting to leadership, interacting directly with users, and working with partner teams toward a common goal

Above all, youre a passionate user advocate who tirelessly champions the requirement that we be of service to our users, both internal and external

Basic Qualification

Bachelors degree or military experience
3 years of technical writing experience

Preferred Qualifications

At least 5 years of technical writing experience
At least 2 year experience with SDLC
At least 1 year experience with programming languages (Java, Python, Ruby or Angular)
At least 1 year experience in a software development
At least 1 year of experience in a financial services industry
At least 1 year of experience working in an Agile environment
At least 1 year experience documenting REST APIs

At this time, Capital One will not sponsor a new applicant for employment authorization for this position

No agencies please Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law Capital One promotes a drug-free workplace Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodationcapitalonecom All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations

For technical support or questions about Capital Ones recruiting process, please send an email to Careerscapitalonecom

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site

Capital One Financial is made up of several different entities Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp (COPSSC)

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Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Others - other Industry
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 19th Apr 2020

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