• Technical Writer Jobs in United States Of America - 23844741

  • SAP Labs Pvt Ltd
  • United States Of America, Usa

Job Description:

City Reston, VA, US

Company SAP

Requisition ID 225532
Work Area Sales
Expected Travel 0 - 10 PERCENT
Career Status Professional
Employment Type Regular Full Time

COMPANY DESCRIPTION

SAP started in 1972 as a team of five colleagues with a desire to do something new Together, they changed enterprise software and reinvented how business was done Today, as a market leader in enterprise application software, we remain true to our roots Thats why we engineer solutions to fuel innovation, foster equality and spread opportunity for our employees and customers across borders and cultures
SAP values the entrepreneurial spirit, fostering creativity and building lasting relationships with our employees We know that a diverse and inclusive workforce keeps us competitive and provides opportunities for all We believe that together we can transform industries, grow economics, lift up societies and sustain our environment Because its the best-run businesses that make the world run better and improve peoples lives

PURPOSE AND OBJECTIVES

We are looking for a passionate and innovative technical writer to help us deliver world-class content for SAPs Cloud HCM product, SAP SuccessFactors As a member of our User Assistance team, your responsibilities will include designing, developing, and updating product documentation to support the strategic goals of our customers The ideal candidate is an outstanding writer with a solid understanding of DITA and a demonstrated ability to manage multiple projects while delivering high-quality content in a fast-paced environment

EXPECTATIONS AND TASKS

Deliver user assistance assets that enable users to deploy, administer, and use SAP software
Provide estimates, key deliverables, and milestones within a given release
Develop a deep understanding of the software and target audience, and use appropriate language style and tone
Actively research user requirements and ensure that the content is aligned with the relevant documentation standards, guidelines, and content architecture
Work in close cooperation with development, product management, customer support, UX design, and other SAP teams to produce high-quality deliverables
Collaborate on content projects involving other team members
Own the content lifecycle for your assigned product areas, including quality assurance measures
Contribute to user assistance projects and initiatives for continuous improvements and innovation to User Assistance tools, processes, and content as applicable Projects can be within a specific unit or across units

EDUCATION AND QUALIFICATIONS / SKILLS AND COMPETENCIES

Bachelors degree in related field
2 to 5 years of technical writing experience

REQUIRED SKILLS

Excellent written and verbal communication skills, ability to manage priorities, and a proactive approach to resolving problems and delivering results
Experience with DITA or other topic-based authoring methodology
Experience writing task-oriented content
History of working in cross-cultural, global teams

PREFERRED SKILLS

Functional knowledge of human resources business processes
Experience documenting HCM or LMS software
Experience in an agile development environment

WORK EXPERIENCE

2 years of experience developing content for enterprise software (SaaS experience preferred)
Proficiency in Microsoft Office tools
Undergraduate degree or equivalent

LOCATION

Reston, VA, USA

EXPECTED TRAVEL

0-10 PERCENT

WHAT YOU GET FROM US
Success is what you make it At SAP, we help you make it your own
A career at SAP can open many doors for you If youre searching for a company thats dedicated to your ideas and individual growth, recognizes you for your unique contributions, fills you with a strong sense of purpose, and provides a fun, flexible and inclusive work environment apply now

SAPS DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company

SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team (AmericasCareersNorthAmericasapcom or CareersLatinAmericasapcom, APJ CareersAPJsapcom, EMEA Careerssapcom) Requests for reasonable accommodation will be considered on a case-by-case basis Successful candidates might be required to undergo a background verification with an external vendor

EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability

Successful candidates might be required to undergo a background verification with an external vendor
Additional Locations

Nearest Major Market Washington DC
Job Segment Technical Writer, ERP, Writing, SAP, Technology, Creative, Research

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 18th Apr 2020

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