Job Description:

Role/ Department Description
Technical Writers within the Product Documentation & Communication team work to capture, organize, and manage FactSets product documentation and communication By leveraging personal knowledge, our team transforms information into useful external and internal content for all FactSet users
The Product Documentation & Communication team is currently looking to hire additional technical writers to partner with Product Developers globally and better support our many product offerings

Become an expert on assigned FactSet products and services in order to create and deliver high-quality documentation, communications, and other learning opportunities to our internal and external users
Collaborate with subject matter experts on other FactSet teams throughout the product development process to research, gather information, and provide high-quality deliverables for each assigned project
Write, edit, and publish a variety of online help documentation for new and existing products within FactSet s proprietary content management system
Develop, design, maintain and enhance print materials in the form of product tipsheets
Develop, write, and edit client communications announcing new products, as well as enhancements and changes to existing products
Assist with capturing, organizing, and managing FactSets proprietary corporate knowledge by updating FactSet s Intranet
Assist support teams by editing client-facing, instructional documents and ensuring the consistency of our brand, tone, and style throughout all materials

Job Requirements
Bachelor s degree or higher
Excellent writing skills with the ability to present information in a clear and creative manner
A high degree of motivation, strong organizational skills, and excellent attention to detail
Ability to efficiently handle and prioritize multiple projects
Strong interest in writing, finance, and technology
Ability to work as part of a team to identify and develop new, creative ways to disseminate information
Proficiency in the Microsoft Office suite
Excellent interpersonal skills and professionalism
Ability to easily adapt to changing priorities
Ability to work independently

Desired Skills
Experience with desktop publishing software, HTML authoring tools, and Web development tools
Experience using FactSet products,

Profile Summary:

Employment Type : Full Time
Industry : BPO / Call Center
Salary : Not Disclosed
Deadline : 17th Mar 2020

Key Skills:

Company Profile:

Packt Publishing Pvt Ltd
Packt Publishing Pvt Ltd

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