Job Description:


- Troubleshoot, debug, and diagnose customer issues encountered in the field

- Improve the serviceability of the product by testing new features and developing tools to scale our field deployment and auto-support infrastructure

- Provide an analysis of our existing customer base to avoid and minimize risks in the field

- Define and lead changes to our product with our development engineering team based on feedback from customers and field implementations

- Work with technology partners (eg VMware, Citrix, Microsoft) to resolve issues and push improvements in our ecosystem

- Develop and work on internal and external knowledge bases


- Excellent verbal/written communication and analytical skills

- The passion and ability to learn new things, while never being satisfied with the status quo

- Willingness to work in a fast-growing company with huge potential

Qualifications and Experience Significant work experience in troubleshooting Virtualization (preferably VMware ESXi) or hypervisors

Profile Summary:

Employment Type : Full Time
Functional Area : Other
Salary : Not Mentioned
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

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