Technical Support Specialist Jobs in Ahmedabad,India - 25151670

Job Description:

Technical Support Specialist Job Duties

Evaluates system potential by testing compatibility of new programs with existing programs

Evaluates expansions or enhancements by studying work load and capacity of computer system

Achieves computer system objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action

Confirms program objectives and specifications by testing new programs; comparing programs with established standards; making modifications

Improves existing programs by reviewing objectives and specifications; evaluating proposed changes; recommending changes; making modifications

Evaluates vendor-supplied software by studying user objectives; testing software compatibility with existing hardware and programs

Places software into production by loading software into computer; entering necessary commands

Places hardware into production by establishing connections; entering necessary commands

Maximizes use of hardware and software by training users; interpreting instructions; answering questions

Maintains system capability by testing computer components

Prepares reference for users by writing operating instructions

Maintains historical records by documenting hardware and software changes and revisions

Maintains client confidence and protects operations by keeping information confidential

Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies

Contributes to team effort by accomplishing related results as needed

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