• TECHNICAL SUPPORT REPRESENTATIVE Jobs in Ahmedabad,India - 25054687

  • CANVAS27.com Consultant

Job Description:

The ability to understand, answer questions about, and troubleshoot technical issues and solve technical problems for customers

Must have the ability to speak and write in clear, professional English and the ability to provide technical instructions to others

Must be able to discern the tone and amplitude of audio signals sufficiently to perform audio troubleshooting remotely

The ability to demonstrate mature customer service skills to a technically demanding clientele

The ability to self-teach and the ability to resolve complex problems using logic, reason, and diagnostic tools

Must take and maintain ownership of support cases until they are resolved

The ability to communicate accurate technical information to customers using available resources, and the ability to create new technical documentation when needed

Experience with Audio Visual equipment is a plus but not required

The ability to meet performance expectations for productivity and attendance

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Hiring Team

Canvas27 com


Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : IT-Hardware/Networking
Functional Area : IT Hardware : Hardware Products & Services
Role : Customer Support, H/W Installation/Maintenan ce, Hardwar
Salary : Rs 4.00 - 12.00 Lacs p.a.
Deadline : 10th May 2020

Key Skills:

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