• Romania

Job Description:

Introduction
At IBM, work is more than a job - its a calling To build To design To code To consult To think along with clients and sell To make markets To invent To collaborate Not just to do something better, but to attempt things youve never thought possible Are you ready to lead in this new era of technology and solve some of the worlds most challenging problems If so, lets talk

Your Role and Responsibilities
Providing technical support resolution feedback to clients and/or IBM client resolution teams, using business knowledge and procedures learned during the Knowledge Transfer period
Using technical and negotiation skills in collaboration with other support operations/organizations to prioritize and ensure problem resolution
Communicating action plans to the client or IBM representative, as appropriate
Recommending and implementing new features or improvements for existing technical support tools, procedures, and processes
Contributing to department attainment of organizational objectives and high client satisfaction

Required Technical and Professional Expertise
Understanding IT solutions and networking
Operating systems Windows, Apache-Servers, Application-Servers, Unix, Linux, Solaris,
Scripting batch, sh scripting
Understanding Oracle DB concepts and basic sql skills
Programming understanding Java, XML,
Language English good
Communication skills
Analytical and problem solving skills
Time management and prioritization skills are needed, as well as communication skills;
Pro-activeness and willing to bring innovation forward

Preferred Technical and Professional Expertise
German good

About Business Unit
IBM Services is a team of business, strategy and technology consultants that design, build, and run foundational systems and services that is the backbone of the worlds economy IBM Services partners with the worlds leading companies in over 170 countries to build smarter businesses by reimagining and reinventing through technology, with its outcome-focused methodologies, industry-leading portfolio and world class research and operations expertise leading to results-driven innovation and enduring excellence

Your Life IBM
What matters to you when youre looking for your next career challenge

Maybe you want to get involved in work that really changes the world What about somewhere with incredible and diverse career and development opportunities where you can truly discover your passion Are you looking for a culture of openness, collaboration and trust where everyone has a voice What about all of these If so, then IBM could be your next career challenge Join us, not to do something better, but to attempt things you never thought possible

Impact Inclusion Infinite Experiences Do your best work ever

About IBM
IBMs greatest invention is the IBMer We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries

Location Statement
For additional information about location requirements, please discuss with the recruiter following submission of your application

Being You IBM
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status

Preferred Education Masters Degree Commissionable No

Key Job Details CountryRO
StateBUCURESTI
CityBUCHAREST
CategorySoftware Development & Support
Required EducationBachelors Degree
Position TypeEarly Professional
Employment TypeFull-Time
Contract TypeRegular
Req ID276165BR
LocationBUCHAREST, BUCURESTI RO

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 17th May 2020

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