Job Description:

We are hiring for the Inbound Technical Support Process for our Salt Lake Office

Experience 1year to 5years in Technical support(Computers,Printers and Router support in BPO)

CTC 15Lacs to 25Lacs

Location Kolkata (Saltlake)

Shift US Shift

Process Inbound Technical Support

Job Role

1 Speaking with customers of US through cold calling and resolving issues

2 Provide them with solutions and relevant packages

3 Close calls with proper service and take payments from the authorise gateway

Criteria

Experience in international BPO for outbound sales

Technical support experience preferable

Must have good Communication skill

Should have knowledge in call closing for tech support

Flexible for Night shift

Benefits

1Fixed Salary+Incentives

2Attendance incentives

3Fixed shift

4Friendly environment
,

Profile Summary:

Employment Type : Full Time
Industry : BPO / Call Center
Salary : Not Disclosed
Deadline : 18th Apr 2020

Key Skills:

Sourced**

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