• Technical Support Engineer Jobs in Japan

  • Akamai Technologies India Pvt Ltd
  • Japan
  • Save Job
  • 2 - 3 Years
  • Posted : above 1 month

Job Description:


As a Technical Support Engineer, you will be an integral member of a team responsible for quickly resolving highly technical, complex issues on our Customer Identity Access Management solutions (CIAM)

Your role will be critical in maintaining the trust of our customers

You will be working directly with our customers technical operations teams in defining issues, resolving them, or leading a cross-functional team to drive resolutions


* Technical degree of any kind (2-year, 4-year, certificate, etc), ideally focused on web-based technologies DevOps-adjacent education is a strong plus


* 2-3 years of professional technical experience minimum

* Enterprise SaaS experience a plus

* Customer-facing experience, particularly with technically-sophisticated audiences

Security product experience a plus*

* HIPAA, ITIL, SOC2, GDPR familiarity a plus

Required Skills

* Business level in English as the role requires frequent interactions with overseas

* Fluent in Japanese as you would focus on Japan based customers

* Web debugging (Developer Console html, css, scripting, network; Intermediate to Advanced Skills)

* RESTful APIs (beginning skills are fine)

* Javascript (intermediate, ideally with strong debugging skills)

* JSON (intermediate)

* Linux (beginning-to-intermediate)

* Python, Ruby, PHP a plus

* Mobile platforms a plus


* Strongly team-oriented and collaborative

* Relentlessly resourceful

* Strong business judgement

* Able to solve difficult problems independently

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Mar 2020

Key Skills:

Company Profile:

Akamai Technologies India Pvt Ltdarfix

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