• Technical Support/Customer Service - Voice Process Jobs in Hyderabad,India - 23807622

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Job Description:

Hiring for Technical Support/Customer Service - Voice Process- IT Company -Product Company - Hyderabad

Prefered Immediate Joiners/30 Days Notice (Max)

Interested candidates, please share CV

Work Location Hyderabad

Qualification Any Degree/Post Graduate

CTC 2 LPA to 5 LPA

Desired Experience 6 months to 5 years

Shifts US shifts (Rotational), Flexible with any shift

Role

- As a Technical Support Associate, you will be responsible to solve client issues in an effective and timely manner as prescribed Service Level Agreement (SLA)

- Be part of a team of technical experts, motivated by a desire to facilitate customers and be responsible for providing voice support to Internal End Users and External Commercial Account End Users across North America, EMEA and Asia-Pacific

- Handle complex customer scenarios, documenting solutions, and effectively providing dependable and timely resolution to all product-related technical issues experienced by customers

- Provide remote infrastructure support delivery and performing problem cause analysis

- Collaborate with fellow support colleagues and other internal organizations to provide superior customer service

Call 9000234074
Contact Madhava Reddy

Profile Summary:

Employment Type : Full Time
Functional Area : Other
Salary : Not Mentioned
Deadline : 13th Apr 2020

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