• United States Of America, Usa

Job Description:

Job Description
This position leads the technical resolution of customer and IBM backup infrastructure problems after transition to steady state
This is done through knowledge of backup platforms, storage devices and ability to troubleshoot complex issues The position involves taking a leadership role with customer teams and internal teams to resolve problems, maintain managed backup operations and, when necessary, to return systems to operational status
The focus of this role is for a specific dedicated customer in the industrial sector and Level 2/3 support skills with Commvault are needed
The position requires the ability to develop solutions to stabilise customer environments The position needs basic know-how of local area network components to support problem resolutions The job also involves leading communication between technical teams, customer and internal organisation to fulfill customer needs and accomplish customer satisfaction

Required Technical and Professional Expertise

Level 3/Subject Matter Expert skills in Commvault (3 years)
Level 2 skills in Netbackup (2 years)
Ability to drive solutions in backup and recovery space (3 years)
Ability to work effectively with multiple internal and external stakeholders for a demanding client (3 years)

Preferred Tech and Prof Experience

Windows, Linux, AIX, Solaris OS, DB/2, Oracle, Exchange, and SQL (all 1-3 years)

EO Statement
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : System Administration
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Company
IBM India Pvt Ltdarfix

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