• Sri Lanka
  • Save Job
  • 10 - 13 Years
  • Posted : 21 days ago

Job Description:

At Pearson, were committed to a world thats always learning and to our talented team who makes it all possible From bringing lectures vividly to life to turning textbooks into laptop lessons, we are always re-examining the way people learn best, whether its one child in our own backyard or an education community across the globe We are bold thinkers and standout innovators who motivate each other to explore new frontiers in an environment that supports and inspires us to always be better By pushing the boundaries of technology and each other to surpass these boundaries we create seeds of learning that become the catalyst for the worlds innovations, personal and global, large and small

Summary

The candidate will be a focused technology specialist with in-depth experience of key device platforms, technology solutions and, critically, live operational deployments and device management within the company The candidate will deliver continuous improvements to our platform and services to ensure that we deliver a great user experience while meeting appropriate levels of device and information security Focus will predominantly be on the Citrix platform, but needs to be flexible to expand to other platforms if required

Qualifications

Accountabilities/Responsibility

Service design and implementation of virtualization based on cloud hosted solution

Virtualization lifecycle management, including assessment, design, implementation and BAU support

Migration of data center-hosted Citrix infrastructure to cloud hosting service (AWS/Azure)

Implementation of technology deployments, operating system builds, software distributions, software upgrades, patching and other end user system updates across the managed device estate

Implementation of solutions to automate systems and processes

Provide expert level support to the Design and Global Operations teams with respect to end user devices and associated capability both within educational establishments and throughout Pearson

Create and maintain operating system builds, equipment standards and supporting documentation for users

Management of incident, problem and change requests to ensure Service Level Agreement (SLA) targets are met

Autonomously deliver projects as directed by line management to agreed timescales, cost and quality

Prioritize workflows, recommend key decisions, and manage assigned project communication to team via team meetings and line management

Maintain technology, processes and policies to enable the use of employee owned devices securely on the company network

Publish informative communications to C-level through end users, ensuring appropriate and effectiveness in coordination with other members of Pearson Technology Operations and clients in their business areas

Skills and Abilities (Minimum)

In-depth technical knowledge and at least 10 years experience of

Excellent proven implementation record of complex, highly available scalable Citrix 7x environments

Advanced understanding and administration of Citrix XenApp/XenDesktop 6x and 7x

Advanced Ivanti DesktopNowAppsense Desktop Now experience including Personalisation, EM, AM and PM

Advanced Citrix Provisioning Services 6x and 715 or higherx

Ability to update multiple PVS Images and experience with PVS Versioning

Experience with Microsoft App-V Packaging 4x/5x and deployment of packages in App-V

Citrix Storefront 3x

Netscalers

Operating System Build Engineering, unit testing, L3 technical support, root cause analysis and release management

Microsoft Windows (Version 7, 10 and above)

Active Directory Group Policy

Large scale application deployments and customisations for Citrix environments

Scripting PowerShell or VBScript

Experience delivering global change in an ITIL managed environment

User Acceptance Testing

Skills and Abilities (Desirable)

Preference would be given to candidates with one or more of the following skills

VDI Type 1 and 2 (Hyper-V, Parallels, VMware Fusion, Virtual Box, ESXi)

Antivirus endpoint security solutions, Symantec Endpoint Protection or equivalent

SCCM 2012, OSD and Application Management

Privilege Management systems, Avecto Privilege Guard or equivalent

O365 and Google Apps

XML, REST APIs, JSON, SQL, Net, Bash, Python, Perl

Competencies

Must have excellent verbal & written communication skills

Ability to collaborate across globally dispersed teams

Excellent analytical and problem-solving skills

Ability to make calculated decisions and compromises in business critical situations

Expected to own tasks through to completion without supervision whilst managing customer and management expectations

Positive attitude and passion for good customer service and user experience

Should be willing to work on extended and irregular hours when required

Ability to present to internal audiences

Excellent organizational and time management skills

Ability to work efficiently and manage workload in a fast paced environment

Should be comfortable in working under pressure when required

Educational & Professional Qualifications

Bachelors degree or equivalent in Computer Science, Engineering or other relevant field or have equivalent proven industry experience

Recent Citrix and Microsoft Certifications or equivalent proven industry experience

CCEE Citrix Certified Enterprise Engineer

CDCD Certified Data Center Design

CCA Citrix Netscaler Administration

CCIA Citrix Certified Integration Architect

CCEA Citrix Certified Enterprise Administrator for XenApp

CCA Citrix Certified Administrator for Metaframe XP Presentation Server

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Educational/Training
Functional Area : IT Software : Software Products & Services
Role : System Administration
Salary : As per Industry Standards
Deadline : 18th Apr 2020

Key Skills:

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