• Technical Service Specialist Jobs in Bangalore,India

  • Merck Ltd

Job Description:

Technical Service Specialist


Deal with the process solution tech requests from the customers and internal team
Provide product & technical support to the sales and customers through email, call and on-site support, and do some product tests in the lab when necessary
Responsible for the customer product complaint management, including customer communication, product return, customer letter, etc, and responds to customer complaints in a professional, efficient and concerned manner
Communicate effectively with customers, colleagues, and field staff, and need the cross functional collaboration
Take ownership/responsibility for assigned projects and daily tasks


Master in Biochemical, Biotechnology or related
More than one year practical experience in Pharmaceutical or Biotechnology related field Better with the experience of sterile filtration, tangential flow filtration, single use tech, chromatography etc
Good presentation skills, computer skills and communication skills
Good command of English, both oral and write
Good execution, integrity, teamwork required
Passion and self motivated

Job Requisition ID 194672

Location Bangalore Operations

Career Level C - Professional (1-3 years)

Working time model full-time

US Disclosure
The Company is an Equal Employment Opportunity employer No employee or applicant for employment will be discriminated against on the basis of race, color, religion, age, sex, sexual orientation, national origin, ancestry, disability, military or veteran status, genetic information, gender identity, transgender status, marital status, or any other classification protected by applicable federal, state, or local law This policy of Equal Employment Opportunity applies to all policies and programs relating to recruitment and hiring, promotion, compensation, benefits, discipline, termination, and all other terms and conditions of employment Any applicant or employee who believes they have been discriminated against by the Company or anyone acting on behalf of the Company must report any concerns to their Human Resources Business Partner, Legal, or Compliance immediately The Company will not retaliate against any individual because they made a good faith report of discrimination

North America Disclosure
The Company is committed to accessibility in its workplaces, including during the job application process Applicants who may require accommodation during the application process should speak with our HR Services team at 855 444 5678 from 800am to 530pm ET Monday through Friday

Job Segment Biochemistry, Biotech, Pharmaceutical Sales, Pharmaceutical, Science, Sales, Customer Service

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Biotechnology/Pharmaceutical/Medicine, Manufacturing/Industrial
Functional Area : HR/PM/IR/Training
Role : Recruitment
Salary : As per Industry Standards
Deadline : 18th Mar 2020

Key Skills:

Company Profile:

Merck Ltdarfix

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