• United States Of America, Usa

Job Description:

Technical Platform Lead- Global eCommerce - ( 1912665 )


We are Pearson Marketing Cloud We build and run the brand new, global platform for web content and eCommerce for Pearson, using the latest enterprise technologies where Adobe AEM and SAP Hybris Commerce play a key role

We align Pearsons technology capabilities and target architecture with the companys overall strategy, ensuring shared platforms help Pearson to gain a competitive advantage in the education marketplace

We design, build and deliver global, foundational technology platforms that support Pearsons vision of connecting with every learner, on any device, anywhere in the world, and to improve their lives through education

The Support & CI team is responsible for interfacing with both business stakeholders and with the 3rd party service provider The role oversees areas associated with the business process and has the technical knowledge required for successful support and day to day operations of the suite of applications across Pearson Marketing Cloud

The right person will be a high performing, hands-on technical lead with experience with eCommerce and/or CMS large scale implementations

We are looking for someone who can bring technical gravitas, thought leadership and a passion for technology

Key Responsibilities Quality of service delivery for applications within the portfolio and ensuring the 3rd party provider brings the appropriate technical oversight and problem resolution for those applications

Supporting demand planning for any changes or enhancements to applications, including providing input regarding technical solutions in with due regard to business need, return on investment (ROI) and priority for any changes or enhancements to applications, taking account of the lifecycle stage of the application

Ensuring any changes or enhancements being performed by the service provider are adhering to agreed schedule, budget and resource parameters

Anticipating operational needs; business and regional drivers and building collaborative relationships to manage issues and escalations

Ensuring the identification of key technical risks, issues and optimization opportunities and helps ensure budgets, benefits and committed dates are met and systematically captured and analyzed through hands on involvement

Strong focus on the high quality throughout the entire process, working closely with the Quality Assurance stream

Collaborate with Technical Lead, Solutions Architects and Enterprise Architects for aspects related to integration with other systems

In case of major incidents, ability to quickly analyse and determine impacted areas with hands-on investigations of application logs, browser console & data

Pearson is an Equal Opportunity and Affirmative Action Employer and a member of E-Verify All qualified applicants, including minorities, women, protected veterans, and individuals with disabilities are encouraged to apply


Skills & Abilities 8 years industry experience

Ability to perform efficiently within a high pressure, fast-paced environment working with teams across multiple countries

Experience with the deployment of complex eCommerce and/or web-content management solutions Specific knowledge of hybris and Adobe AEM is a big plus

Excellent collaboration skills across Development and Operations and with all other stakeholders

Excellent communication skills with the ability to present complex technical information in a clear and concise manner to a variety of audiences, both technical and non-technical

Demonstrated ability to build and maintain working relationships with a diverse community of technology and business partners and effectively influence both technical and non-technical audiences

Established track record of designing and developing simple solutions to complex problems

Experience with cloud hosted application monitoring tools such as New Relic, Zabbix, Kibana

Excellent understanding of object oriented programming, relational databases, complex integration landscapes

Significant experience with current coding/scripting skills (One or more of python, java, ruby, perl, php, net)

Experience with cloud hosted application monitoring tools such as New Relic, Zabbix, Kibana

Experience integrating with cloud hosting providers such as AWS

Experience with multiple approaches to data storage (relational, non-relational, graph) with a variety of technologies (ie Oracle, MongoDB, CouchDB, Memcached, Redis)

Experience coaching and mentoring technology talent

Requirements Right to work in the location where there role is advertised

Primary Location US-NC-Durham

Work Locations US-NC-Durham-5425 Page Churchill

5425 Page Road

Durham 27703

Job Technology

Organization Technology & Operations

Employee Status Regular Employee

Job Type Standard

Job Level Individual Contributor

Shift Day Job

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Educational/Training
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 19th Apr 2020

Key Skills:

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