Technical Network Specialist - Technology Services Jobs in Chennai,India - 25034780

Job Description:

About Standard Chartered

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East

To us, good performance is about much more than turning a profit Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good

Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation This in turn helps us to provide better support to our broad client base

The Role Responsibilities

The responsibilities include the following and applicable on a 24*7 basis with adjustable weekday and weekend hours of work

Own and drive excellence in Incident / Problem / Change Management of SCB Global Network & Security Infrastructure
Lead regular Automation efforts to achieve Regulatory compliance for Component & Infrastructure Security Vulnerabilities
Lead Automation efforts of IM/CM activities by driving scripting of tasks and integrating to Banks presentation layer for Mgmt reporting
Experience in leading implementation of vendor supported tools to deploy advanced monitoring of complex health/performance parameters, alerting of issues & build executive Dashboards
Lead Incident calls that involve complex multi-component, multi-platform issues together with peer Infra teams like OS Platforms, Middleware, DB and Apps support taking ownership of resolution
Ensure end-to-end root cause analysis and trend reporting for production issues is carried out in a way that meets business and technology requirements
Lead infrastructure upgrade / improvement plan
Recommend and manage relevant end-to-end service improvement initiatives to address risk mitigation and service stability
Ensure accurate and regularly updated information related to network physical inventory, logical inventory, network diagram, network traffic flow, technical troubleshooting documents and operational process documents
Demonstrates continuous effort for identifying problematic area and providing permanent fixes
Communicating with clients for providing expert advice
Implement project methodologies, process and tools to execute BAU projects
Be a team player & lead creative initiatives to scale up as a team
Focus on customer experience Delight the Customer

Our Ideal Candidate

The successful candidate should possess

Masters / Graduate degree in a technical discipline with good professional certifications
Around 7 to 10 years of in-depth, hands-on working knowledge in Network/Security technology and Operational experience in a global MNC environment preferably in BFSI industry or in a RIM profile handling large BFSI enterprise customers
Proven ability to manage diverse stakeholder expectations
Excellent oral/written communication skills for articulating thoughts clearly with stakeholders ranging from engineers to senior business management
Initiate and manage implementation of vendor supported open-source tools environment like Nagios, Cacti by working with vendors and SCB Teams
Automation Experience (Unix scripting, Web development & Sharepoint experience) for regular IM/CM tasks is highly desired
Industry certifications CCNP Equivalent is a must (CCIE preferred)
Following Skills are highly desired at deep technical level

Security Platforms - Juniper SRX, Netscreen FWs, Cisco ASA FWs, Proxies, VPN Gateways, Wireless products, etc
Advanced LB experience preferably F5 platform
Switching / Routing
IP Services like DNS, DHCP, IPAM, AAA Platforms
Deep Knowledge of an Ecommerce Datacenter infrastructure with focus on GSLB/ISLB, SSL Offloading, FW Flows/HA/ALG details to lead complex multi-component, multi-platform operational issues
Experience in working with cross-border teams, preferably in BFSI industry
Fundamental skills of Task prioritization, Time management, Customer focus, Excellent Oral & Written communication

Apply now to join the Bank for those with big career ambitions

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