• United States Of America, Usa
  • Save Job
  • 10 - 13 Years
  • Posted : above 1 month

Job Description:

Technical Leader (SaaS Excellence)


San Jose, California, US

Area of Interest

Customer Experience

Job Type


Technology Interest


Job Id



What Youll Do

Cisco is searching for a results-oriented Platform / Cloud Native Services Automation Engineer, a hands-on developer to join our Customer Experience Service Excellence group in San Jose

In this role, you will

Support the group in delivering high-quality platform / application / cloud native services monitoring automation, workflow orchestration and remediation automation

Develop cross-functional relationships across Product Management, Architecture, Engineering, Operations and IT teams at Cisco in order to synthesize requirements and shape our Service Excellence and Continual Service Improvement roadmap

Architect, design and implement technology prototypes / pilots and showcase the outcomes to the stakeholders to gain confidence

Provide technical oversight for automation projects, tools, and infrastructure

Lead software projects and mentor junior engineers, with an aptitude for problem solving

Who Youll Work With

You will be part of the Service Excellence under Service Assurance team responsible for building a robust proactive monitoring and service management stack Our team designs and develops next generation proactive monitoring stack across cloud and hosted platforms

Who You Are

At a minimum, we expect you to have 10 years of experience in software development/automation, professional services, or consulting in Platform Automation, Development, Integration for large enterprises A BS/MS in Computer Science, Engineering , or related field would also be expected

You would have

Significant expertise with distributed systems, ideally in a cloud environment
Strong experience with Kubernetes and container technologies
Must have Development/integration/implementation expertise in Appdynamics Monitoring Implementation
Strong experience with Docker and Ansible, exposure to automation tooling (chef/puppet/salt/etc)
Very strong understanding of cloud technologies has deployed more than one solution on the cloud
Experienced with modern cloud-based software tools and approaches (Git, CI/CD, automated testing)
Experience in Agile environments both scrum and Kanban
Able to contribute beyond just coding (code reviews, demos, proof of concept solutions)
Understand requirements and objectives, articulate and formulate Solution Designs
Expert understanding of Kubernetes internals (clustering, scheduling, controllers, API server, etc)
Very good software programming skills using Python
Excellent understanding of microservices architecture
Experience with Kubernetes monitoring tools (Prometheus)
Previous experience developing and supporting APIs required
Cloud, AWS or Micro-services platform experience

Why Cisco

At Cisco, each person brings their unique talents to work as a team and make a difference

Yes, our technology changes the way the world works, lives, plays and learns, but our edge comes from our people

We connect everything people, process, data and things and we use those connections to change our world for the better

We innovate everywhere - From launching a new era of networking that adapts, learns and protects, to building Cisco Services that accelerate businesses and business results Our technology powers entertainment, retail, healthcare, education and more from Smart Cities to your everyday devices

We benefit everyone - We do all of this while striving for a culture that empowers every person to be the difference, at work and in our communities


Analytics, Big Data, Enterprise, Full Stack Development, Hadoop, Machine Learning, System Architecture


Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, Internet/Dot com/ISP
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 17th Mar 2020

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