• Technical Leader Jobs in Bangalore,India

  • Altisource Portfolio Solutions Pvt Ltd

Job Description:

Must have strong Desktop domain skill as following but not restricted to them only-
Administering as well as deployment of client operating system Windows and Mac OS is a must using tools like MDT, SCCM, JAMF, etc
Advances level troubleshooting skills on laptop and desktop hardware issues
Working knowledge on shell script such as PowerShell
Strong understanding and /or working knowledge in SCCM and MDT
Strong knowledge on Windows administration/ migration for end user computing
Knowledge on Windows Server OS, Active Directory, Group Policy
Strong knowledge on Patching, AntiVirus updates and Device Encryption
Knowledge on Power shell scripting
Experience of Imaging, Image hardening and security best practices for End User devices
Good understanding of End User Hardware of multiple OEMs
Knowledge on vulnerability scanning and remediation
Knowledge on technical documentation is a must
Knowledge on End User Device orchestration layer like WorkSpace1, AirWatch, etc
Basic Networking skill
Experience on working with a ticketing system and SLA part associated with the ticketing portal; ability to handle team and manage KPIs
Having strong interpersonal skills allows technical support specialists to communicate with customers and solve technical-related problems quickly and efficiently
Should have ability to independently manage tasks and projects; accomplish to meet the deadlines with minimum follow-ups
Monitor the performance of the companys desktop infrastructure and make suggestions for improving efficiency
Understand on Incident Management, Problem and Change Management; ITIL process and its best practices
Should be team player, willing to share knowledge and engage in team development exercise
Extend end to end office support on technology including hands and eyes support on network devices which may be planned during weekends

WHAT ABOUT YOU

Bachelors Degree in Computer Science or equivalent
Microsoft certification
ITIL certification is an advantage
5 years Desktop Administrating and management experience
5 years people management preferably global customers
Aggressive to meet timeline
Excellent in soft skills

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : CRM/CallCentres/BPO/ITES/Med.Trans, Financial Services/Stockbroking
Functional Area : IT Hardware : Hardware Products & Services
Role : H/W Installation/Maintenan ce
Salary : As per Industry Standards
Deadline : 20th Feb 2020

Key Skills:

Company Profile:

Company
Altisource Portfolio Solutions Pvt Ltdarfix

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