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Job Description:

Technical Engagement Manager (Contract Role) Job ID 926122 | ASSPL - Karnataka

DESCRIPTION Are you customer obsessed, relentlessly focused on achieving high standards, street-smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, an experienced and entrepreneurial leader with a strong work ethic If yes, this opportunity will appeal to you
Amazon Marketplace Web Service (Amazon MWS) is an integrated Web service API that helps Amazon sellers to programmatically exchange data on listings, orders, payments, reports, and more Data integration with Amazon enables higher levels of selling automation, which helps sellers grow their business As a Program Manager for MWS, you will have the exciting opportunity to help shape and deliver the growth of MWS in India You will develop and manage new programs and services for expansion of our third party developer network You will work directly with developers to understand their business needs, current gaps in the product and program and to help them improve their overall operations and performance
In this role, you will work with a high-performing program management team whose primary goal is to build and grow the MWS adoption across India, contributing towards creating earths greatest shopping experience You will work in a collaborative environment with sales, account management and product teams to grow and scale the program Communication skills, influencing skills, extensive analytical skills are essential for this position In addition, the ideal candidate should be a dynamic, high-energy individual with proven ability to deliver results in a high-performance environment and the ability to manage ambiguity in a high-growth scenario You should be professional and customer-oriented, with the ability to meet or exceed annual goals and to manage multiple priorities and work on various projects with different teams simultaneously with variable and flexible schedules

Job Responsibilities
Understand Amazon Services products and services and articulate and guide sellers through integration
Own and manage integration of a portfolio of key sellers who want to list their products on Amazons global sites
Sales Strategy Participate in the discovery sessions with Senior Leadership to answer/assess initial technical capabilities Develop integration plan and identify key technical resources for integration
Work with sellers to set and meet milestones and deliverables to deliver high-quality integration projects
Track and report integration performance using appropriate metrics Achieve productivity and seller satisfaction targets
Engage with internal and external customers/teams to define requirements, test data integrity, verify business processes, and deploy product offerings
Gather requirements and help build tools and processes to increase the ease and efficiency with which sellers integrate with us
Support the launches of new programs, categories and features

BASIC QUALIFICATIONS Deep understanding of and passion for e-commerce required
Experience in a highly analytical, results-oriented environment with external customer interaction
Proven analytical skills and demonstrated ability to manage the business by the numbers Must be metrics-driven
Desire to work in a fast-paced, challenging environment
Excellent written and oral communication and presentation skills and the ability to express thoughts logically and succinctly Demonstrated active listening skills, highly consultative and solutions-oriented
Advanced IT literacy especially in Microsoft Office applications
Deep understanding of eCommerce and B2B Communication (XML and Webservices)
Strong process definition and optimization skills; proven ability to define effective, efficient, and scalable processes and drive continuous improvement through root cause identification and defect elimination
Attention to detail and capability to work on multiple projects in parallel
Bachelors required in computer science, sciences or engineering, masters preferred

PREFERRED QUALIFICATIONS Hands on experience in programming C#, Java or PHP
Experience with e-commerce, retail, advertising, or media would be an advantage
Track record of managing and troubleshooting technical and business integration projects
Demonstrated intense customer focus
Demonstrated highest level of integrity, intellectual honesty, and strong work ethic
Sharp, analytical, and thoughtful Thoroughly thinks through problems to come up with solutions
Proven ability to successfully thrive in an ambiguous environment and changing market conditions

Job details

Bangalore, India

Project/Programme/Product Management--NON-TECH

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Warehousing
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 06th Jun 2020

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