• Ireland
  • Save Job
  • 10 - 13 Years
  • Posted : above 1 month

Job Description:

About the opportunity Department Description

The Data Services Group sits within TIS (Technical Infrastructure Services) providing a real-time, agile Enterprise Data Platform We provide traditional Relational Database support and consultation alongside Data Analytics, In-memory, Virtualisation, Big Data built on a Self-service and automation platform We also provide services around Data Security, Data Quality and the full Lifecycle management

Purpose of your role

The Technical Consultant Databases is responsible for working on database project delivery and / or production support activities from a technical perspective Typically, this will be day to day activities supporting database infrastructure including solving production and non-production issues, working on change, incidents, problems, service improvement and engineering initiatives In addition to this the Technical Consultant also acts as a trusted technology advisor to the business providing guidance and consultancy as required

This role demands strong technical skills with a focus to ensure maximum uptime of the production database infrastructure Working as a member of a global database support team the successful candidate will play a pro-active role in the support of Fidelitys database estate The role requires strong Oracle database technical skills across various UNIX and Linux platforms

The role will involve regular BAU (Business as Usual) support and will involve 24 x 7 support and weekend working

Key Responsibilities

The key responsibilities of this role are

24x7 support for Fidelitys Production database estate This includes all Production, Disaster Recovery, Emergency Break Fix, User Acceptance Testing and Development environments
Rapid response to address high severity (severity 1, 2 and 3H) incidents
Support and delivery of assigned project work
Pro-active issue detection and resolution as well as service monitoring
Service restoration after unanticipated outages or disruptions
Driving root cause analysis and resolution to closure
Identification and driving of database related service quality improvements and engineering deliverables
Provision of technical support on a shift, on-call and rotational basis
Resolution of production support issues
Escalation as necessary to secure assistance and technical guidance from other Technology teams to resolve support issues
Management and progression of Action items
Automation and process improvement of database activities

Experience and Qualifications Required

Excellent Oracle database administration skills in a production support capacity; with the responsibility for the delivery, support and maintenance of reliable, highly available and high-performance environments
Support of database installation and configuration, monitoring and housekeeping, upgrade and patching, troubleshooting, root cause analysis and performance tuning
Good experience in another RDBMS platform, preferably Microsoft SQL Server, database administration and skills as above

Personal Skills

A good team worker
Ability to prioritize and co-ordinate activities
Experience of working to tight deadlines on a regular basis
Good analytical, problem solving and documentation skills
Ability to adapt to changing business needs (flexible) and learning new skills quickly
Good written and verbal communication skills, together with the ability to communicate with management and other business and technical groups
Calm approach when under pressure
Customer focused strong service ethic
Ability to work on own initiative with minimal direction

Technical expertise

Above 10 Years of progressive working knowledge of database technologies

Oracle Certified Professional
Oracle RDBMS (11g, 12c, 18c)
Oracle Data Guard
Oracle Automatic Storage Management (ASM)
Oracle Grid Infrastructure and Real Application Clusters
Oracle Exadata
Oracle Golden Gate
Good understanding of UNIX and Linux operating systems (Red Hat Enterprise Linux)

Strong scripting skills (SQL, PL/SQL, UNIX shell scripting)
Database backup restore and recovery - User and server managed (RMAN and NetBackup or equivalent)
Database Instance and Query performance tuning

Desirable Skills

Big Data, No/SQL & Related Technologies
Data Visualization - Tableau, OBIEE, MS Power BI

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking, Financial Services/Stockbroking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 11th Jan 2020

Key Skills:

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