• Technical Account Representative Jobs in Mumbai,India - 25085941

  • ORACLE
  • Save Job
  • 15 - 18 Years
  • Posted : 24 days ago

Job Description:

Technical Account Representative (TAM) 5 Mumbai - 19001FIU

Preferred Qualifications

TAM Program Management

This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracles products In addition, this position will be a leader in ensuring overall customer satisfaction with Oracles products and related implementation services

This position will provide customers with regular assessments on the domains of strategy, process, governance, people and technology accompanied by recommendations for improvement in each area

The TAM will act as the primary liaison between Oracle, the customer, and the system integrator with respect to the implementation He/she will serve as Oracle*s support/services lead to the customer and provide business process, application functionality, technology, and implementation expertise by delivering a combination of business specifications analysis, technical consulting and project management skills

The TAM is responsible for escalating issues across multiple business units within Oracle (eg Technical Support, Expert Services, Sales, Consulting, Product Development, etc) and marshalling resources as necessary to resolve problems

Leading contributor individually and as a team member, providing direction and mentoring to others

Work is non-routine and very complex, involving the application of advanced technical/business skills in area of specialization

Demonstrated success in Oracle Technolgies for at least 3 years and as a Technical Account Manager for at least 2 years, including involvement in at least 5 successful customer deployments

Recommended 7-10 years of professional Information Systems implementation experience

Demonstrated experience in package systems implementation (CRM, ERP, Consulting experiences)

Understanding of various technical architectures and operating systems including web-based applications, networks, RDBMS (Oracle, DB2, MS SQL Server), etc

Project Management (PMP) certification or extensive Project Management experience across global and diverse organizations Industry experience is desired

TAM Candidate Profile ( IC5 )

Engineering Graduate

Excellent verbal & written communication skills

Should be have leadership experience in managing Large and complex Oracle Databases Installations and Projects

Must be a team player

Excellent Requisite Core Oracle Database Skill Sets

Should have worked on Database Versions 10g, 11g and 12c Hands on

Minimum of 15 Years of Relevant Experience

Primary liaison between Oracle, the customer, and the system integrator with respect to the implementation

Serve as Oracle*s support/services lead to the customer and provide business process, application functionality, technology, and implementation expertise by delivering a combination of business specifications analysis, technical consulting and project management skills

Should have worked extensively on Database technology , Migration projects and knowledge of database options like RAC/ASM/ Active Data Guard/ Security/ Database Vault/ In Memory etc

Identity Manager/ Oracle Access Manager and Oracle Internet Directory, Web logic would be an added advantage

Problem management and provide work arounds in crisis situations

Should have experience in managing large customer engagements

Should be a Hands on Guy and able to provide Technology Leadership to team



Responsible for managing and supporting database platforms,

Working closely with the partners, application support teams, technical support team

As Senior Member of team recognize areas for improvement in the team;

Responsible for taking appropriate action to initiate changes;

Project Management (PMP) certification or extensive Project Management experience across global and diverse organizations Industry experience is desired

Driving customer on premise environments to Oracle Public Cloud

Acting as a mentor for the team and conducting knowledge sharing sessions with the colleagues

Detailed Description and Job Requirements

This position will be responsible for providing customers with the guidance and support needed throughout the full life cycle of implementation to ensure successful and most effective use of Oracles products In addition, this position will be a leader in ensuring overall customer satisfaction with Oracles products and related implementation services

This position will provide customers with regular assessments on the domains of strategy, process, governance, people and technology accompanied by recommendations for improvement in each area The ATAM will act as the primary liaison between Oracle, the customer, and the system integrator with respect to the implementation He/she will serve as Oracles support/services lead to the customer and provide business process, application functionality, technology, and implementation expertise by delivering a combination of business specifications analysis, technical consulting and project management skills The TAM is responsible for escalating issues across multiple business units within Oracle (eg Technical Support, Expert Services, Sales, Consulting, Product Development, etc) and marshalling resources as necessary to resolve problems

Provide leadership and expertise in the development of new products/services/processes, frequently operating at the leading edge of technology Demonstrated success at Oracle with 3 years and as a Technical Account Manager for at least 2 years, including involvement in at least 5 successful customer deployments Recommended 7-10 years of professional Information Systems implementation experience Demonstrated experience in package systems implementation (CRM, ERP, Consulting experiences) Understanding of various technical architectures and operating systems including web-based applications, networks, RDBMS (Oracle, DB2, MS SQL Server), etc Project Management (PMP) certification or extensive Project Management experience across global and diverse organizations Industry experience is desired

Job Support

Travel Yes, 25 PERCENT of the Time

Location IN-IN,India-Mumbai

Job Type Regular Employee Hire

Organization Oracle

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Software Services, IT-Software
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 12th May 2020

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