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Job Description:

Technical Account Manager Job ID 996597 | ADCI - Karnataka

DESCRIPTION This position can based at Amazon India in Bangalore, Chennai or Delhi

The Kindle team at Amazon globally is looking for an innovative, hands-on, and customer-obsessed Technical Account Manager (TAM) to support existing relationships with publishers within India This role is responsible for enabling a seamless operational flow of Kindle book content and metadata through the digital supply chain, from publishers and content providers all the way through to Kindle book consumers

TAMs support the operational relationship with Kindle book publishers and content providers, coordinating internal and external stakeholders to drive end-to-end efficiency integrating digital book content into Amazon systems TAMs will support with trouble-shooting and other technical queries They also provide internal support to facilitate the implementation of features and functionalities that will be most beneficial to our customers and publishers in India

The successful candidate will be experienced in digital media distribution, digital file formats, and process improvement

BASIC QUALIFICATIONS Basic qualifications
Fluency in English is required
Bachelors degree required
Excellent analytical skills
Experience managing relationships with customers or external partners
Excellent written and verbal communication
Technical aptitude and familiarity with digital media data and distribution elements, formats, and platforms
Experience with content authoring CSS3, HTML, XML
Familiarity with digital media data and distribution elements, formats, and platforms XMLS, DRM, FTP, Audio/Video Codecs, Encoding, etc
Fluency in Excel

PREFERRED QUALIFICATIONS Preferred qualification

Experience with SQL
Strong, creative and analytical problem-solving skills
Track record of delivering results
Programming/ Scripting (Shell/Powershell, VB Script, Perl, Java)
Proven record of process improvement and operational excellence
Fluency in an additional Indian language is desirable

Job details

IN, KA, Bengaluru

Sales, Advertising, and Account Management

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consumer Durables/FMCG, Warehousing
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 07th Jun 2020

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