• Tech / Front Office Tech / Senior Tech Associate / Technology Associate Jobs in Hyderabad,India - 25328817

  • D. E. Shaw India
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  • 3 - 6 Years
  • Posted : above 1 month

Job Description:

Tech/Front Office Tech/Senior Tech Associate/Technology Associate (Human Capital Development)

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OVERVIEW We are looking for a resourceful candidate to join the Human Capital Development team based in Hyderabad The team builds applications that enable business functions including recruitment, on-boarding, performance tracking, benefits management, time tracking and immigration The team is gearing up to rebuild the entire infrastructure and applications to bring in process effectiveness and efficiencies, better user experience (on mobile and desktop), meet regulatory requirements, as well as provide better reports and predictive analytics to help business groups make strategic decisions WHAT YOULL DO DAY-TO-DAY - Be the first point of contact for the users Screen incoming incidents and followup with customers for missing information to ensure high quality data capture - Address queries from the users across the firm on data and software provided by the team - Work closely with developers on fixing issues that are critical to the business and documenting and tracking all changes in production - Document resolution of incidents and contribute to the support knowledge base - Drive requirements and organize documents related to operational activities as well as new initiatives that will improve business operations - Escalate issues to the developers that require extensive code changes WHO WERE LOOKING FOR - Graduate degree in Computer Science/IT and at least 3 year of relevant experience - Strong analytical skills and high commitment levels - Excellent problem solving, logical reasoning, communication and interpersonal skills - Ability to respond quickly and address issues meeting the defined SLAs - Work experience in Linux environment and productivity tools (Wiki, Excel) or willingness to get trained on them - Exposure to scripting and application support - Familiarity with SQL and programming languages such as Java and Javascriptwill be an added advantage Candidates with the relevant experience looking to restart their careers after a break are encouraged to apply for this position

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking, Banking
Functional Area : IT Software : Software Products & Services
Role : Software Engineer
Salary : As per Industry Standards
Deadline : 06th Jun 2020

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