• Team Manager /Learning Consultants Jobs in Faridabad,India - 25631625

  • INFINITY GROUP
  • Save Job
  • 4 - 7 Years
  • Posted : above 1 month

Job Description:

- Manage the day to day operations of the Outbound & Inbound Sales team
- Should be confident, presentable, energetic and interactive
- Train and Coach the team members on outbound Callings & best practices
- Ensure the attrition levels are within the desired levels
- Keep the team focused on achieving the individual Daily, Weekly & Monthly targets and conversions
- Ensure compliance parameters are met
- Ensure the team and individual KRAs are met
- Setting and Meeting Performance Targets for Accuracy, Efficiency and Quality
- Monitor the performance standards of the team against planned objectives, and recommending and/or taking corrective actions
- SHOULD BE ABLE TO MAKE OUTBOUND CALLS IN ABSENCE OF A TEAM MEMBER

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Consulting Services
Functional Area : Operations/Customer Service/Telecalling/Backend
Role : Voice Process - Both BPO Type
Salary : As per Industry Standards
Deadline : 08th Jul 2020

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