• Team Manager CDM/PV Jobs in Pune,India

  • Cognizant

Job Description:

Graduate/Post Graduate/ Doctorate degree in life sciences/Pharmacy/Medical sciences/Registered Nurse
Interacts with Client/customer to manage and resolve customer requests through effective queue management (prioritization of demand)
Provides project updates
Create/collate periodic reports for client report meetings
Ensures data integrity of data presented to client
Compliance with timelines for coding activities
Ensure Compliance with Coding Reports
Perform Dictionary up-versioning activity
Serve as an SME to Medical Reviewers regarding the coding activities and guidelines
Coordinate with the Cognizant onsite Medical Coding Specialist/Lead Data Manager
Deliver or coordinate training for onsite and off-shore medical coders
Participate in creation and maintenance of project-specific coding conventions
Coordinate to manage Rave specific issues
Use day-to-day coding activities as a reference to define and create metrics
Provide timely feedbacks, and hold regular team connect meetings and project meetings for various issues and updates
Coordinate with data managers working on the same study
Perform Operational QC
Periodic Capture of Metrics and reporting
Mentoring Team Members
Line management responsibilities
To see adequate resourcing, and work allocation for proper utilization across studies
Ensure Quality, compliance and Audit readiness
1 Ensure completion of Data management activities as executed by Data Managers
2 Contribute towards improvement in process, quality and efficiency to decrease the manual efforts
3 Ensure Adherence to project level SLAs and KPI
4 Face Internal, Client or Regulatory audits and assist in closure of findings wherever applicable
5 Responsible for overall quality of deliverables from the Data management team
6 Perform the Operational QC ( sample QC) for the DM deliverables
7 People management and resource/work allocation across projects
Project / Process
Ensure process deliverables are met
Acts as an SME for the team to Identify & resolve issues and document all process changes
Monitor & review first level processing
Process complex Transactions
Handle first level escalations from client
Identify and assess service improvement opportunities
Contribute to process improvement initiatives
Perform quality checks/audits to ensure data integrity, error free processing & identification of risks
Identify and report process changes
Adhere to the mandatory industry regulation and compliance requirements for the given process
Perform Audit, Foresee Risk and institutionalize necessary controls
Knowledge Management
Perform knowledge sharing
Update Process documentation /user manuals as appropriate for the process
Participate in knowledge transfer
People/Team Management
Ensures alignment to org driven metrics and hygiene needs in terms of
a Pyramid and Span
b Job Rotation of resources
c Cross Skilling of Resources
Mentors/coaches and grooms teams members to grow
Drives teams learning and innovation index goals
Delegates, assigns and reviews tasks given to team members for accuracy
Performance Management and development plans
Manages attrition and absenteeism
Ensure Accurate Tracking and collating of Quality and KPI metric data,

Profile Summary:

Employment Type : Full Time
Industry : IT - Software
Salary : Not Disclosed
Deadline : 19th Feb 2020

Key Skills:

Company Profile:

Cognizant is one of the worlds leading professional services companies, transforming clients business, operating and technology models for the digital era Our unique industry-based, consultative approach helps clients envision, build and run more innovative and efficient businesses Headquartered in the US, Cognizant is ranked 195 on the Fortune 500 and is consistently listed among the most admired companies in the world

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