• Team leader Jobs in Pune,India - 24975164

  • TIGI HR SOLUTION PVT. LTD.
  • Save Job
  • 1 - 5 Years
  • Posted : above 1 month

Job Description:

Urgent recruitment for Team Leader for (Telemarketing Team handling)

Location Mumbai (Vikhroli)

Exp 1 to 5 Years

Salary Upto 4 LPA

Industry Insurance Broking Company

 

Team Leader Job Duties


  • Supports team manager and performs management duties when manager is absent or out of office

  • Manages inventories and stock, including keeping detailed records of inventory use and sales, and advising management on ordering where necessary

  • Provides encouragement to team members, including communicating team goals and identifying areas for new training or skill checks

  • Assists management with hiring processes and new team member training

  • Answers team member questions, helps with team member problems, and oversees team member work for quality and guideline compliance

  • Communicates deadlines and sales goals to team members

  • Develops strategies to promote team member adherence to company regulations and performance goals

  • Conducts team meetings to update members on best practices and continuing expectations

  • Generates and shares comprehensive and detailed reports about team performance, mission-related objectives, and deadlines

  • Ensures company brand materials and physical working spaces meet and exceed company presentation standards

  • Provides quality customer service, including interacting with customers, answering customer enquiries, and effectively handling customer complaints




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    Profile Summary:

    Employment Type : Full Time
    Eligibility : Any Graduate
    Industry : Accounting-Tax/Consulting, CRM/CallCentres/BPO/ITES/Med.Trans
    Functional Area : Operations/Customer Service/Telecalling/Backend
    Role : Blended Process - Both BPO Type
    Salary : Rs 0.50 - 4.00 Lacs p.a.
    Deadline : 06th May 2020

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