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  • 3 - 5 Years
  • Posted : above 1 month

Job Description:

Team Leader- Image Retrieval team Req # 190058679

Location Bangalore East, KA, IN

Job Category Operations

Image Retrieval receives requests for the Legal, Retail, Commercial Banking and Treasury & Securities Services (TSS) lines of business customers Requests are for copies of items and statements for various types of accounts such as Savings, Checking, Credit card, CDs, Mortgage etc key Responsibilities Responsible for the performance management, discipline and termination of employees within their assigned team
Perform day to day management of a team of Specialists, including coaching and providing ongoing performance feedback
Track performance of individual team members over time to evaluate performance, learning and capability
Identify special training needs that may benefit the Specialists
Create an effective and efficient team through continuous communication, timely feedback, and appropriate supervisory practices
Explain work process and procedures; organize work flow
Perform Quality Assurance reviews of the Specialists output and provide feedback on the findings
Drive process improvements and implement process changes as necessary
Effectively address any service issues that might be escalated by either internal or external customers
Proactively highlight potential issues to management and Compliance
Identify root causes, understand connections and implications and evaluate alternatives
Make decisions that are effective and well-grounded based on data, insight and experience
Participate in regular RCSAs (Risk and Control Self Assessments) to ensure appropriate controls are in place to mitigate risk and pass audits

Qualifications

Bachelors degree or equivalent preferred
3-5 years experience in financial services industry
Strong attention to detail and intellectual curiosity
Excellent written and verbal communication skills; ability to present concise findings in a persuasive manner
Self-motivated with a high level of personal initiative, ownership, and accountability
Flexible, adaptable to shifting priorities; able to work in a fast-paced, results driven environment with limited to moderate supervision
Effective time management and multitasking skills;
Demonstrated interpersonal skills; exceptional collaboration and relationship building skills
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Financial Services/Stockbroking
Functional Area : Accounting/Tax/Company Secretary/Audit
Role : Cost Accounting/ ICWA
Salary : As per Industry Standards
Deadline : 07th Jan 2020

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