• Team Leader, Client On-boarding and Maintenance Jobs in Chennai,India

  • Standard Chartered Bank Ltd

Job Description:

We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East

To us, good performance is about much more than turning a profit Its about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good

Were committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation This in turn helps us to provide better support to our broad client base


To maintain high quality Client Static Data in SCI / SCI FM and TP systems

To manage the relationship between In-country, COBAM and the business units as well as between other team members

Ensure that the SLA is met

Maximizing the productivity of the team

Compliance with all relevant Group Policies related to CLM Ops / CDD as applicable

Compliance with Group Operational Risk procedures

To ensure error free work with no operating losses

Assist in coordinating, facilitating and promoting understanding of operational risk and in implementation and management of OR within the Unit


Accurate checking & verification of customer data (eg, ISIC codes, CRG, Address, ARM codes, X-Reference etc) in SCI / SCI FM and TP systems

Accurate checking & verification of all on-boarding & maintenance activities

Ensure that all TP IDs are cross referred in SCI system based on L1/L2/L3 matrix

Ensure CDD Guidelines are adhered at all times

Ensure pre-processing activities are carried out as per the laid down guidelines

Accurate preparation & timely submission of data for MIS purposes

To actively participate in BCP / DR and any other UAT

Ensure proper updating on completion status of daily instructions and submission of EOD

Adhering to laid down Operating Procedures and Group Risk Policies at all times

Ensure that productivity MIS is updated accurately and immediately after the completion of processing the respective transaction

Ensure that Key Control Standards are adhered to

Ensure the smooth running of CLM Ops at all times by effective supervision

Accurate updating of control sheets and ensuring EOD controls are in place

Ensure staff performance is monitored on a continuous basis and feedback provided at regular intervals

Ensure that knowledge on systems and procedures is updated by keeping track of periodical circulars and other instructions issued

Ensure timely escalation to Senior Management of any exception noticed related to work and environment

To report units OR issues and losses to UORM

Upholding the Values of the Group and Company at all times

Ensure proper training is given to team members whenever required

Ensure backup staff is identified and trained

Participate & encourage participation in departmental quizzes, and Group / Company- wide CSR Initiatives

Ensure strict compliance to Group Code of Conduct at all times

Ensure proper maintenance of work stations and the work environment

Ensure adherence of clean desk policy of SCGBS

Ensure timely completion of all e-learning courses

Ensure end of checks are performed for the day



Peers and subordinates in CLM Ops

Country / COBAM teams & other teams in SCGBS

Peers in other units in SCGBS

REPORTS TO (Primary)

Associate Manager / Manager, Senior Manager, Associate Vice President CLM Ops, SCGBS India

Apply now to join the Bank for those with big career ambitions

Profile Summary:

Employment Type : Full Time
Eligibility : Any Graduate
Industry : Banking
Functional Area : Production/Manufacturing/Maintenance/Packaging
Role : Production/Manufacturi ng/Maintenance
Salary : As per Industry Standards
Deadline : 08th Apr 2020

Key Skills:

Company Profile:

Standard Chartered Bank Ltd



Company Turnover
10000 10000+ Crores

Company Size
10001 10001+ Employees

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